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Grace & Co Jewellery Reviews

4.8 Rating 6,305 Reviews
96 %
of reviewers recommend Grace & Co Jewellery
4.8
Based on 6,305 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grace & Co Jewellery Reviews

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025
Jane O
Grace & Co Jewellery 5 star review on 7th February 2025
Jane O
Grace & Co Jewellery 5 star review on 6th February 2025
Louisa A
Grace & Co Jewellery 5 star review on 14th October 2024
Anonymous
Grace & Co Jewellery 5 star review on 27th June 2024
Sara L
Grace & Co Jewellery 5 star review on 5th May 2024
Claire B
Grace & Co Jewellery 5 star review on 24th March 2024
Louise W
66
Anonymous
Anonymous  // 01/01/2019
Mid score based on communication and prompt delivery. As the watch pendant is part birthday present for my wife in a couple of days time, I am unable to currently comment on the quality, although at first glance the item looks good.
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Posted 1 year ago
Always good friendly service
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Posted 1 year ago
Parcel arrived earlier than expected, my granddaughter was thrilled with the charm.
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Posted 1 year ago
I really like my braslet. Lovely unusual design. Fast delivery. Wwll packed
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Posted 1 year ago
I have not received my order. Furious i need this for someone’s birthday gift tomorrow!
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Posted 1 year ago
Very good customer service!
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Posted 1 year ago
Lovely jewellery and swift service very happy customer
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Posted 1 year ago
Great and quick delivery
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Posted 1 year ago
Excellent service from speaking to York store to placing & receiving my order, a birthday gift for my goddaughter. Thank you
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Posted 1 year ago
Granddaughter over the moon with this purchase that you
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Posted 1 year ago
Easy to order. Delivered on time with free delivery. Email updates on dispatch. Excellent service.
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Posted 1 year ago
Great service as always and quick delivery. Two charms are lovely and look good on my bracelet. Thank you.
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Posted 1 year ago
Fast efficient service
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Posted 1 year ago
Excellent service.
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Posted 1 year ago
Pleased with my order
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Posted 1 year ago
Arrived very quickly and wrapped nicely
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Posted 1 year ago
Came quick, amazing quality
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Posted 1 year ago
Actually looked better than in the photos, well chuffed!
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Posted 1 year ago
Very happy with charm and prompt delivery.
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Posted 1 year ago
I bought a present for my daughter-in-law on April 19°, the same day Grace & Co asked me for some additional information about my credit card, I answered immediately and I received two emails one of them telling me that the payment had been successful and another one with a postage confirmation number (DS285668805GB). Take into account that I had paid an extra fee for the present to be delivered in a fast way. As the present didn't arrive I sent a new email on April 25° and Grace &Co asked me for the same information about my credit card that I had already sent on April 19°, as I got upset Grace & Co apologized telling me that my email was received as a spam, which is impossible because I answered on the same mail that they sent to me. So, the present did not arrive on time although I paid an extra fee. I am really quite upset that Grace & Co treated me so badly as a new customer, I will never buy again On-Line products from your company
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Posted 1 year ago
Grace & Co Jewellery is rated 4.8 based on 6,305 reviews