Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received in beautiful packaging to present to my daughter in. Thank you”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Amazing fast and efficient service would definitely recommend. Thank you”

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Posted 4 years ago

“very friendly and considerate and wonderful service. Would definitely buy of this company again”

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Posted 4 years ago

“Excellent service, very efficient, product exactly as described & daughter delighted!”

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Posted 4 years ago

“Fast efficient service. The personal note inside the order was greatly appreciated at this time. Grateful thanks.”

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Posted 4 years ago

“Very efficient service . Thank u . I will def be back for more .”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Fast delivery and a lovely piece of jewellery thank you”

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Posted 4 years ago

“Good communication, quick delivery”

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Posted 4 years ago

“Greetings. Overall I was very satisfied and the product itself was perfect and just what I ordered. The expected delivery was longer than expected due to delays with the Postal Service & Covid-19. Grace and Co refunded my postage which was an amazing unexpected thing. Thank you. You don't see service like that these days. I would definitely use Grace & Co again. Recommend their products. 5 Stars...”

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Posted 4 years ago

Hello, David. Firstly, thank you for taking the time out to leave us a review, especially a sincere and honest one. But we have to confess, it's a shame it was for the full 5 stars, but of course, we understand this entirely. As we were unable to meet the timeframe which we specified, as we do with every transaction to ensure transparency, we're going to refund to you the additional postage paid for the item as on this occassion, our fantastic couriers who have been under massive strain of late, tried hard, but were unable to meet the requirements. The additional postage paid for the parcel will be received by yourself shortly. Our apologies once again, but we hope that the item was well-received, and we hope that you'll consider returning to us again in the future now that a sense of normality is resuming. Stay safe.

Posted 4 years ago

“broke within one day. not happy.”

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Posted 4 years ago

Hello, Anisa. We're so sorry to hear that your order broke, especially after the first day, but we're also confused as to how spare SWAROVSKI earrings backs can break so easily, especially due to their design!? Please email us using our contact form so we can look into this for you and see about getting this fixed or replaced.

Posted 4 years ago

“Very pleased with my purchase, very fast delivery, will definitely use again”

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Posted 4 years ago

“Fabulous service, quick delivery- highly recommend Grace & Co! Will definitely buy from here again 😃”

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Posted 4 years ago

“Excellent service arrived quickly & looks great against my door.”

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Posted 4 years ago

“No issues, first time ordering and will order again. Came perfect and nicely packaged.”

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Posted 4 years ago

“Absolutely excellent! My necklace arrived from overseas much quicker than anticipated and exceeded my expectations! It’s lovely and the handwritten note and thoughtful extra packaging you included was beautiful! Also, appreciated because it was a gift. Thank you, Grace and Co! I am so happy to have found you!”

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Posted 4 years ago

“Bought a Thomas Sabo birthstone charm for my friends birthday. Great Customer Service and price, plus fast delivery from Grace & Co. Thank you”

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Posted 4 years ago

“This is a beautiful delicate necklace. It is so detailed & unusual. It's lovely to have the two combined colours. I'd definately recommend this site to a friend”

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Posted 4 years ago

“Arrived promptly and was lovely”

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Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews