Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,381 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 20th March 2025

Anonymous // 01/01/2019

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“Cute affordable bracelet, ordered and delivered quickly.”

Helpful Report

Posted 5 years ago

Hello, and again, thank you for finding us. We just wanted also to say thank you for your support in leaving us a lovely little review. We hope the JOMA JEWELLERY bracelet has been well received and that you will be back at some point to visit us in the future. (And we've got a small JOMA sale coming in very soon) ;)

Posted 5 years ago

“Hello, the order was really well received. I really enjoyed the little details that came with the pendant like the little bag and the box that came with it. The pendant exceeded the expectations, it was even more pretty than on the photo! I bought it as a gift and the person I give it to really liked! Thanks for the concern, and keep up with the good work.”

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Posted 5 years ago

Hello, José. Thank you for finding us. And thank you for taking the time to leave us such a wonderful review. The TED BAKER necklace that you have purchased is truly a lovely piece and we're not surprised it has been well received, it is lovely. Thank you again for your kind words and we hope that you will consider us again for any future purchases.

Posted 5 years ago

“Very pleased with product that I purchased, please with quick delivery”

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Posted 5 years ago

Hello, Kim. And as we say, thank you for finding us. We also wanted to say thank you for taking the time out to leave us a quick review. Especially one such as this. We hope that you are indeed pleased with your earrings, and maybe perhaps you'll be back to visit us soon for the matching bracelet or necklace. Or even both! ;) Thank you, again, Kim.

Posted 5 years ago

“Perfect service Item is lovely Would recommend grace & co”

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Posted 5 years ago

Hi We just wanted to reply to your review of us by saying, thank you, thank you, and thank you, again. We hope that you'll be back to visit us soon.

Posted 5 years ago

“All perfect. Quick delivery and lovely items for friends birthday. Thanks.”

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Posted 5 years ago

Hello, Sally. We just wanted to say thank you for dropping us a quick little review. We do our best to ensure that all purchased items are sent out as soon as possible in the best-presented manner that we can do via post! And also, after seeing your order, we want more friends like you! We hope the items have been well received and that you may consider treating yourself with us at some point in the future. Thanks again, x.

Posted 5 years ago

“Beaituful item and quick delivery , thankyou”

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Posted 5 years ago

Hello, Katie. Thank you for dropping us a quick review. We really appreciate it. especially when we get 5 stars! Enjoy your SWAROVSKI phone case. It's stunning! Thanks, again, and we hope that you'll return to us, soon.

Posted 5 years ago

“Really helpful staff,really friendly and great items received fast I had issues with Royal Mail and you as a company fixed it Thankyou deffo recommend x”

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Posted 5 years ago

Hello, Debra. Yes, we had some postage issues, didn't we!? But we communicated, and we fixed it, and all in good time which we're happy about. Thank you for taking the time out for us to leave us such a positive review. It means a lot. We hope that items were well received, and we hope that you return to us at some point soon. Thanks, again, x.

Posted 5 years ago

“Very good service. Query dealt with with excellent result Item came beautifully packed. I ordered for a birthday present for my friend. The order arrived in very quick time too. Would definitely order from Grace & Co in the future.”

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Posted 5 years ago

Hello, Annette. We truly have to say thank you for leaving us a 5 star review. We know that the order didn't go perfectly but we're pleased to hear that we managed to deal with it in a way where we still managed to get such a glowing little reply. We thank you for your patience and we hope that the rose gold charm was well received. We hope to see you again, soon.

Posted 5 years ago

“Excellent service - the best of any internet purchase. You made the service ‘personal’ and showed us you cared about our business.”

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Posted 5 years ago

Hello, James. And again, thank you for finding us. We wanted to drop in a reply to say thank you for your review, and to confirm, yes, yes we do care. There are no robots working here! Thank you for taking the time out to do this and we hope that you will consider returning to us at some point in the future. (Maybe to get that matching Silver Pina Pendant?) ;) Thanks, again, and all the best to you.

Posted 5 years ago

“Speedy delivery,bought as a present so hope she likes it .Kept informed of delivery status throughout.”

Helpful Report

Posted 5 years ago

Hi. We want to say thank you for replying to our little request for a review. It means a lot, especially when receiving 5 stars, so again, thank you. We hope that the charm will be, or has been, well-received, and we hope that you will consider returning to us at some point soon. And once again, thank you for finding us.

Posted 5 years ago

“Really pleased with service. Order arrived next day in a beautiful bag.”

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Posted 5 years ago

Hello! We just wanted to drop a quick reply to say thank you for this review. These mean a lot to us. We hope the charm has been well received and we hope that you will consider returning to us for more charms in the future. Thank you, again.

Posted 5 years ago

“Lovely to deal with and arrived in super time... brilliant x”

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Posted 5 years ago

Hi Lisa. We just wanted to say thank you for leaving us a lovely, little review. We hope that NOMINATION pieces have been well-received and we also hope that you will come back for more at some point in the future. Thanks, again, x.

Posted 5 years ago

“Earings arrived in 2 days, excellent packaging and communication. Highly recommend.”

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Posted 5 years ago

Hello, Sheila. And again, thank you for finding us. We wanted to drop to you a quick reply to say thank you for taking the time out to leave us such a positive review. We hope that you enjoy your VIVIENNE WESTWOOD earrings and that you will indeed recommend us further. Thanks again, and we look forward to having you return to us at some point soon.

Posted 5 years ago

“Happy wife happy life”

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Posted 5 years ago

Hello. We just wanted to drop a quick thank you for taking the time out to leave us such a fantastic little review. We think it simply says it all! Hopefully, you'll be back to visit us again, soon.

Posted 5 years ago

“A great shopping experience quick and efficient and very nicely packaged would definitely shop with you again. Thank you for a great shopping g experidnce”

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Posted 5 years ago

Hello, again. And once more, thank you for finding us! We just wanted to say thank you for this review. It's a perfect example of what we always try to achieve. We hope the item has been well received, and we also hope that you will return to us again at some point in the future, x.

Posted 5 years ago

“All good”

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Posted 5 years ago

Hello, Donovan. We're glad to hear it! Thanks for dropping us a little review. We hope the QUDO ring top has been well received. Thanks, again, and we hope that you will consider returning to us.

Posted 5 years ago

“Bought the charm as a present for my granddaughters birthday. She got engaged recently and will love it. Your service is brilliant as backed up by all the reviews I had read. My 1st time using you it won’t be my last. Thank you”

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Posted 5 years ago

Hello, Jacqueline. No, thank you. Reviews such as this for a small online business such as ours are really important as we attempt to prove ourselves amongst the masses of other retailers. We appreciate yourself taking the time out to leave us a review and we certainly do hope that the charm has been, or at least will be, well-received. We look forward to having you return to us. Thanks, again.

Posted 5 years ago

“Excellent service and products, I’ll be back 💖”

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Posted 5 years ago

Hello, Dawn. And again, thank you for finding us! We just wanted to drop to you a quick note to say thank you for taking the time to leave us a review. We hope that the item has been well received and that you will consider returning to us in the future. Thank you, again, x.

Posted 5 years ago

“First class service even taking the time to track me when I input me email address wrong. Would definitely recommend. Thank you.”

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Posted 5 years ago

Hello, Elizabeth. We just wanted to say thank you for several things; Finding us, coming back to us, and also for leaving us a fab little review. Thank you so much. We hope that your experience with us has been a pleasant one and that you will consider us again for any other future NOMINATION purchases. Thank you, again, x.

Posted 5 years ago

“Excellent. Lovely packaging too xx”

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Posted 5 years ago

Hi Emma. Thank you for dropping us a lovely little review. It does mean a lot to us. And we're glad you like our packaging! We hope that the NOMINATION charm has been well received and we hope that you will be back to visit us again, soon. Thanks, again.

Posted 5 years ago

Grace & Co Jewellery is rated 4.8 based on 6,381 reviews