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Grace & Co Jewellery Reviews

4.8 Rating 6,256 Reviews
96 %
of reviewers recommend Grace & Co Jewellery
4.8
Based on 6,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Grace & Co Jewellery Reviews

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous
Anonymous  // 01/01/2019
Lovely!!! The little box it came in was beautiful too!
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Posted 4 years ago
Really good company which I have used quite often for lovely gifts.
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Posted 4 years ago
Not only do they have beautiful items available, their customer service is outstanding. They have gone above and beyond and I intend on using again. Cannot recommend enough!
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Posted 4 years ago
Excellent service, from keeping me informed about the whereabouts of my goods to delivery itself. Very good,
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Posted 4 years ago
As described and came really quickly
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Posted 4 years ago
Easy to order - collection was quick n simple and staff were very friendly and efficient- great service
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Posted 4 years ago
Really great experience. I'd been searching for this bracelet for ages and luckily discovered it on Grace &co. Easy friendly website and gorgeous product. Arrived within a few days . Would definitely recommend. Thank you !
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Posted 4 years ago
Considering everything quick service kept in touch with emails prompt delivery
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Posted 4 years ago
The assistant at the Grantham store couldn’t be more helpful however customer service by email was quite rude and unhelpful
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Posted 4 years ago
Very pleased with the response to my request for the bracelet and it arrived OK. Thank you
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Posted 4 years ago
Very good service provided
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Posted 4 years ago
Great service arrived in time for my daughters 21st birthday . She lives it just need infill now for Christmas
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Posted 4 years ago
Excellent service throughout
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Posted 4 years ago
Very good, very pleased with packaging and delivery, well done. Will definitely use again. 👏👏👏
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Posted 4 years ago
Excellent service, goods arrived very promptly.
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Posted 4 years ago
Ordered online as the shops were still shut from lockdown and collected when they reopened. Ordering was simple and on collection the lady was friendly and helpful and my gifts arrived in a lovely bag ready for me to wrap up. The pens I bought are beautiful and will no doubt be well received! Thanks for great service Grace and Co!
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Posted 4 years ago
Good quick service, thanks. Gifts were well received and appreciated.
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Posted 4 years ago
Delighted with my new qudo ring. Lovely company to deal with. Kept me updated with postage etc.. Arrived safely with wonderful packaging. Will deffo order again ❤️
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Posted 4 years ago
Easy to order website, updated at every stage of process , delivered on day and time stated, can’t ask much more
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Posted 4 years ago
Sent me the wrong charm. Have emailed in twice regarding this and heard no reply. Disappointed as this is a Christmas present. Keep receiving emails from the regarding my experience but no one can get back to me regarding the wrong cheaper charm they sent me. Also haven’t received a refund. Won’t be shopping here again.
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Posted 4 years ago
Grace & Co Jewellery is rated 4.8 based on 6,256 reviews