Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my order and the service”

Helpful Report

Posted 4 years ago

Hi Linda We are so pleased to hear you are happy with your order. We cannot wait to see you again soon.

Posted 4 years ago

“Nomination charm is excellent quality.Delivery was quick.”

Helpful Report

Posted 4 years ago

Hi Martin Thank you for your kind review. We are so happy to hear you love the Nomination charm as much as we do.

Posted 4 years ago

“Great service, lovely earrings!”

Helpful Report

Posted 4 years ago

Hi Annika, Thank you for such a lovely review. We are so pleased you were happy with the service, and we are glad you love the earrings as much as we do.

Posted 4 years ago

“A very easy transaction with a speedy delivery. Thanks”

Helpful Report

Posted 4 years ago

Hi John We are so pleased to hear you are happy with our service. We can't wait to see you again soon.

Posted 4 years ago

“Extremely disappointed with the customer service. I ordered a necklace for my girlfriends’ birthday and instead I received the matching bracelet, which unfortunately I did not have time to return. I emailed Grace & Co and as I had to gift the unwanted bracelet, I was offered a refund for the difference in price that I had overpaid, and a discount on the cost of the bracelet. This was over a month ago and I still have not received any refund or reply to my last three messages.”

Helpful Report

Posted 4 years ago

“I still haven't received the parcels and should have by last Tuesday”

Helpful Report

Posted 4 years ago

“Really good”

Helpful Report

Posted 4 years ago

“Arrived really fast great service”

Helpful Report

Posted 4 years ago

Hi Annette, We are so pleased you were happy with the service. Thank you for your kind words.

Posted 4 years ago

“My wife was delighted with the ear studs. They were beautifully made and arrived very quickly. Many thanks”

Helpful Report

Posted 4 years ago

Hi Malcolm. We are so pleased to hear your wife loves her earrings as much as we do. We hope to see you again soon.

Posted 4 years ago

“I was a bit disappointed with the bag the bracelet was in i exspected something more elaborate as it was a present for my daughter birthday. That's why I'm giving it a 3 star.S Kirrage.”

Helpful Report

Posted 4 years ago

“Great service lovely item , init took them out yet.”

Helpful Report

Posted 4 years ago

“Lovely quality, really striking piece of jewellery”

Helpful Report

Posted 4 years ago

“Overall very good and rather quick delivery!”

Helpful Report

Posted 4 years ago

“Everything great item well packed and excellent delivery thank you”

Helpful Report

Posted 4 years ago

“Lovely item”

Helpful Report

Posted 4 years ago

“Prompt efficient service. Thank you. Earrings are fabulous.”

Helpful Report

Posted 4 years ago

“My order was well packaged & arrived in good time. Liked the bracelet, which is a present for a friend, so hopefully she will like it too. Looking forward to coming back to the shop for future purchases.”

Helpful Report

Posted 4 years ago

“Great price, arrived quickly, no complaints at all.”

Helpful Report

Posted 4 years ago

“Very pleased with delivery very quick. Love bracelet hope my daughter in law will. For her 50th birthday. Thank you”

Helpful Report

Posted 4 years ago

“Amazing customer service by this company. Although the item itself wasn’t exactly how I pictured it to be, regardless the process of purchasing and receiving the item was seamless.”

Helpful Report

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews