Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,351 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service- very prompt and professional- thank you”

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Posted 4 years ago

Hi Sue Thank you so much for the lovely review. We cant wait to see you again soon. :) x

Posted 4 years ago

“Excellent service and swift delivery thanks x”

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Posted 4 years ago

Hi Diane Thank you so much for your kind review. We are so glad you were happy with our service. x

Posted 4 years ago

“Lovely company, left a wee handwritten note on my Summary slip which I thought was cute.”

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Posted 4 years ago

Hi Rachel Thank you so much for your kind words. We are so pleased you appreciated our personal message :) x

Posted 4 years ago

“Item ordered was lovely and arrived quicker than expected Thank you x”

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Posted 4 years ago

Hi Lyndsey Thank you so much for your kind review. We are so glad you were happy with our service. :) x

Posted 4 years ago

“lovely packaging very promt delivery, will be coming back to buy again”

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Posted 4 years ago

Hi Elizabeth, Thank you so much for the lovely review. We cant wait to see you again soon. :) x

Posted 4 years ago

“Very quick service and product exactly as advertised . Overall very pleased.”

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Posted 4 years ago

Hey Robert. We are so thankful for the kind review. We are so glad you were happy with our service. x

Posted 4 years ago

“Super fast delivery & every bit as good as shopping in store with them.”

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Posted 4 years ago

Hi Sarah Thank you so much for your kind review. We are so glad you were happy with our service. x

Posted 4 years ago

“Prompt and effective customer communication. Well presented as gift! Would use again”

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Posted 4 years ago

Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

“Great service, arrived on time, lovely packaging. Very pleased 😀”

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Posted 4 years ago

Hey John, We are so glad you were happy with your order and our service. We can't wait to see you again soon :)

Posted 4 years ago

“Thank you for the quick and efficient delivery of the beautiful daisy necklace also for the thoughtful touch of the keep safe message and heart .”

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Posted 4 years ago

Hey Ann We are so pleased you love the Daisy necklace. Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

“Just perfect ,exactly what I was wanting ! No fuss, ordered, delivered , great presentation on arrival , I am delighted , thank you so much 😃”

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Posted 4 years ago

Hey, Thank you for the great review. We are so glad you were happy with your order. We can't wait to see you again soon :)

Posted 4 years ago

“Great company with clear communication all the way through the order and deliver Service. I would recommend and use again.”

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Posted 4 years ago

Hi Justine Thank you so much for your kind review. We are so glad you were happy with our service. x

Posted 4 years ago

“I actually ordered the wrong item but the lady in the Hinckley shop Kindly sorted it all out for me. My thanks to all.”

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Posted 4 years ago

Hi Linda Thank you so much for the lovely review. We are so glad to hear the Hinckley team were able to sort out the issue for you. We cant wait to see you again soon. x

Posted 4 years ago

“good quality items and customer service was very helpful”

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Posted 4 years ago

Hi Fay, Thank you so much for your kind review. We are so glad you were happy with our service. We can't wait to see you again soon :)

Posted 4 years ago

“I was really pleased with your service great bargain fabulous sale 😀”

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Posted 4 years ago

Hi Sheila Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

“Very fast efficient service”

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Posted 4 years ago

Hi Colin Thank you so much for the lovely review. We are so glad you were happy with our service.

Posted 4 years ago

“Great.. many thanks x”

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Posted 4 years ago

Hi Jane We are so glad you were happy with your order. We can't wait to see you again soon :)

Posted 4 years ago

“Everything brilliant, thank you”

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Posted 4 years ago

Thank you so much for the lovely review. We cant wait to see you again soon.

Posted 4 years ago

“If I’m honest was disappointed. We wanted to support our local business. My children bought me a voucher whilst on lockdown as their was a ring I had seen in shop. Obviously I know now I am unable to use gift vouchers in store that are bought online. The service in Ashby store was poor, and rude. I then settled with items online as you did not have the ring I wanted online, I used the voucher as I didn’t want to waste it. It’s a shame, as I won’t be returning to the store again and although easy to buy online was fiddly to do with measuring ring sizes and didn’t mirror what was held in store. I just settled in the end and hoped for the best,”

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Posted 4 years ago

Hi Jenny, Thank you for your review. We are so so sorry you weren't happy with the service you received with us. We will take your words on board and do what we can to improve our service in the future. Again our sincerest apologies.

Posted 4 years ago

“Beautiful necklace and arrived on time. Perfect little gift for a friend!”

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Posted 4 years ago

Hey Ellie Thank you so much for your kind review. We hope the necklace was well received. We are so glad you were happy with our service. x

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,351 reviews