Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,253 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,253 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587340

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 14th October 2024

Anonymous

Anonymous // 01/01/2019

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“Item was as per picture and delivered on time in good order so very pleased.”

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Posted 3 years ago

Hi Leonard, Thank you for your review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Really pleased I found Grace & Co. They had the exact nomination charm I was looking for as a gift and it was delivered super quick which was great as I had a tight deadline. No hassle and really pleased with the service. Will definitely purchase again.”

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Posted 3 years ago

Hi there, Thank you for finding us. We're so pleased to hear how happy you are with both our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Beautiful bracket :)”

Grace & Co Jewellery 5 star review on 16th September 2021

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Posted 3 years ago

Hi Claire, Thank you for your review. We're really pleased to hear you're happy with your new bracelet and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Lovely charm, very quick delivery 👌”

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Posted 3 years ago

Hi Paula, Thank you for finding us. We're so glad to hear you're pleased with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Good quality product with speedy delivery, would use again”

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Posted 3 years ago

Hi Ben, Thank you for your review. We're really pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very professional company to deal with. Will buy from this company again. Very helpful on the phone also. Fast delivery and good price.”

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Posted 3 years ago

Hi Marlene, Thank you for your lovely review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Fast, efficient service with great communication throughout. Would recommend and will use again. Thank you!”

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Posted 3 years ago

Hi Lee, Thank you for your kind review and recommendation. We're so happy to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Exactly as I ordered and with a quick delivery, thanks.”

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Posted 3 years ago

Hi Andy, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I have not received it yet”

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Posted 3 years ago

Hi Serena, We're so sorry to hear that you haven't received your item yet. If you could please email your order number to hello@graceandcojewellery.co.uk we can investigate this with Royal Mail. Stay safe. x

Posted 3 years ago

Hi Serena, We are so sorry that there was a delay with Royal Mail. We understand that your order has now been received safely and hope that you love your new necklace as much as we do. Stay safe. x

Posted 3 years ago

“Item is lovely my daughter in law will love it.”

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Posted 3 years ago

Hi there, Thank you for finding us. We're so glad to hear you're pleased with your purchase and hope your Daughter in Law loves it just as much. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Fantastic service, quick delivery”

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Posted 3 years ago

Hi there, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The item was amazing everything was as advertised and arrived in good time thankyou”

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Posted 3 years ago

Hi Anne, Thank you for your kind review. We're so happy to hear how pleased you are with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very please but no gift bag was supplied. 9”

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Posted 3 years ago

Hi Carol, Thank you for your review. We're sorry to hear that you're not happy with the packaging provided. Whilst we use the official packaging provided by each Brand in accordance with their guidelines, we do value customer feedback and will pass on your comments to the Brand. We are pleased that you're happy with your purchase other than the packaging and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent product and service, fast delivery Thank you”

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Posted 3 years ago

Hi Lisa, Thank you for finding us. We're really pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I recived this item quickly Lovely quality and packed well”

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Posted 3 years ago

Hi Susan, Thank you for your review. We're really pleased to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Love my Ted baker earrings...Great service and great customer care”

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Posted 3 years ago

Hi Linda, Thank you for your kind review. We're so happy to hear you're so pleased with your new earrings and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Brilliant service, great product.”

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Posted 3 years ago

Hi Caroline, Thank you for finding us. We're really happy to hear you're pleased with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Prompt delivery, tracking number, packed well.”

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Posted 3 years ago

Hi there, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent personal services. I received a phone call from the store to confirm my order. The staff were extremely professional and helpful.”

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Posted 3 years ago

Hi Andy, Thank you so much for your kind review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very fast delivery and good quality”

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Posted 3 years ago

Hi Emily, Thank you for finding us. We're so glad to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,253 reviews