Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the new home gift! Perfect!”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

Hi Alex, Thank you for your review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Arrived quickly.. simple and perfect. Many thanks.. 5 *****”

Helpful Report

Posted 3 years ago

Hi Sue, Thank you for your review. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very pleased with ear rings”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for finding us. We're so glad to hear you're happy with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The product was exactly like the picture and arrived very quickly. Excellent service will definitely use your company again”

Helpful Report

Posted 3 years ago

Hi Allison, Thank you for your lovely review. We're delighted to hear how happy you are with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I'm a new customer to this company and i have to say i wasn't disappointed by their service,it was quick and packed well i shall use these again.”

Helpful Report

Posted 3 years ago

Hi Adele, Thank you for your lovely review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Easy and efficient, beautiful charm! Came well packed, very satisfied”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for your review. We're so glad to hear you're happy with both our service and your new charm, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent help from an extremely nice lady on the telephone, who helped me with a Swarovski bracelet for my wife”

Helpful Report

Posted 3 years ago

Hi Ian, Thank you so much for your kind review. We're so pleased to hear that we were able to assist you and hope that your wife loved her gift. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“No problems or issues with the order and delivery, item is a birthday present for grand daughter and as yet has not been delivered.”

Helpful Report

Posted 3 years ago

Hi Geoffrey, Thank you for your kind review. We're really pleased to hear you're happy with our service and hope your granddaughter loves her present. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Exceeded my expectations 😁 the 3 Pandora hearts arrived fast! presented in genuine boxes which was a lovely touch. Will definitely be using grace & co as my first choice in future. Leona”

Helpful Report

Posted 3 years ago

Hi Leona, Thank you so much for your lovely review. We're thrilled to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great customer service with constant updates about the status of my order.”

Helpful Report

Posted 3 years ago

Hi Katie, Thank you for finding us. We're really glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Thank you for fantastic service charms arrived safely and really quick”

Helpful Report

Posted 3 years ago

Hi Annette, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Arrived in good time, well packed and great customer service A+++++”

Helpful Report

Posted 3 years ago

Hi Sue, Thank you for your kind review. We're so pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I have still not received my jewellery and cannot find anyway to get in touch. So disappointed as this was a Birthday present for my friend in Spain and now it’s going to be too late!! Won’t order anything again.”

Helpful Report

Posted 3 years ago

Hi Linda, We're so sorry that you have been unable to contact us. All our contact details including telephone number and email address are included in the confirmation email you should have received. We're very sorry to hear that your item hasn't arrived yet, if you could please email your order reference through to hello@graceandcojewellery.co.uk we can investigate this with Royal Mail as a matter of urgency. We are truly sorry for any inconvenience caused here. Stay safe. x

Posted 3 years ago

Hi Linda, Thank you for sending your order details through to us. We are very sorry that there was a delay in receiving your order, however, we understand that it has now arrived. As mentioned, Royal Mail has confirmed that they have been experiencing delays recently due to a number of reasons including petrol shortages. We are very sorry for any inconvenience caused here but hope that your friend likes your purchase. Stay safe. x

Posted 3 years ago

“Everything arrived in perfect condition 👌 thankyou”

Helpful Report

Posted 3 years ago

Hi Tracey, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Perfect! Thank you. Items arrived before due delivery date. Would definitely order from Grace & Co again.”

Helpful Report

Posted 3 years ago

Hi Sharon, Thank you for your kind review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very good service will use again”

Helpful Report

Posted 3 years ago

Hi Shelley, Thank you for your review. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Really wonderful service. Speedy, beautifully wrapped and free delivery. Better than the nomination site so glad i found Grace & co. i will returnm here to look for jewellery in the future.”

Helpful Report

Posted 3 years ago

Hi there, Thank you so much for your lovely review. We're really happy to hear how pleased you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Hi, Both product and service from Grace & Co was brilliant. Order process was simple and communication from placement of order to delivery was excellent.”

Helpful Report

Posted 3 years ago

Hi Andrew, Thank you for your kind review. We're so pleased to hear how happy you are with both our service and your purchase. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The birthday girl loved it!”

Helpful Report

Posted 3 years ago

Hi there, Thank you for finding us. We're so pleased to hear that your present was well received and hope to see you again soon :) Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews