Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff in Ashby’s shop were absolutely amazingly helpful on the day of my purchase”

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Posted 3 years ago

Hi Joanne, Thank you so much for your kind review. We're so pleased we were able to assist you with your purchase and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Wow - fantastic service. Not only was the site easy to use, the earrings arrived within a couple of days.”

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Posted 3 years ago

Hi Jade, Thank you for your lovely review. We're really pleased to hear you're so happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I am very happy with my order. Everything was neatly packed and delivered quickly. I will definitely be ordering from Grace & Co again.”

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Posted 3 years ago

Hi Charlotte, Thank you for your lovely review. We're really pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“So many beautiful pieces of jewellery to choose from and great service!”

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Posted 3 years ago

Hi Kirsty, Thank you for finding us. We're so glad to hear you're happy with our service as well as our products, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent range of products and prompt delivery”

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Posted 3 years ago

Hi Audrey, Thank you for your review. We're so glad to hear you're happy with our service and range of products, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Website clear. Ordering easy. Arrived promptly. All good”

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Posted 3 years ago

Hi Karen, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“No problem with product delivery on time have ordered again”

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Posted 3 years ago

Hi Margaret, Thank you for your review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very happy with the service I received from Grace & Co. This was my first purchase with them and I ordered a very pretty Ted Baker bangle which arrived quickly and was well packaged. I'd definitely shop there again.”

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Posted 3 years ago

Hi Emma, Thank you for your lovely review. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“My daughter in law loved the charm with the 3 balloons and I was delighted with the service. Will def. Use in the future”

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Posted 3 years ago

Hi Jacqueline, We're so pleased to hear you're happy with our service and that your Daughter in law loved her new charm. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Always in time with delivery. I couldn’t collect in Nottingham so had it sent to my daughters in Belfast and it arrived in time for my granddaughters 18th. So happy with this nomination charm”

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Posted 3 years ago

Hi Barbara, Thank you for your lovely review. We're really glad to hear you're happy with our service and hope your Granddaughter had a lovely birthday. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I'm very happy with the service provided by Grace and Co. My Annie Haak bracelet arrived promptly and perfectly packaged.”

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Posted 3 years ago

Hi Colette, Thank you for finding us. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I decided to buy from Grace & Co as I’d won a prize previously on their social media and they were so kind and friendly. My mum asked for a Pandora bracelet for her birthday so I purchased from Grace & Co online. The whole thing was fuss free and very convenient. The item was dispatched and received very quickly. I’d definitely buy from them again.”

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Posted 3 years ago

Hi Olivia, Thank you for your kind review. We're so pleased to hear how happy you are with our service and hope that your Mum loves her new bracelet. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Perfect! Lovely charm”

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Posted 3 years ago

Hi Nicola, Thank you for your review. We're really pleased to hear you're happy with your new charm and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent, efficient service”

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Posted 3 years ago

Hi Amanda, Thank you for your review. We're really pleased to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Order arrived on time. Goods as expected. Very good service.”

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Posted 3 years ago

Hi Rosalind, Thank you for your review. We're really glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Easy to order, delivery was quick. Kept informed of progress re delivery. No problems.”

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Posted 3 years ago

Hi Diane, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Quick and easy to order, good description of item, very quick delivery, excellent communication. Item was lovely.”

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Posted 3 years ago

Hi Sylvia, Thank you for your kind review. We're so pleased to hear how happy you are with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“My charm and key came today thanks very much ordered last Thursday 👍🏻”

Grace & Co Jewellery 5 star review on 19th July 2021

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Posted 3 years ago

Hi Lisa, Thank you for your review. We're so happy to hear you're pleased with our service and hope you like your new charm, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Great service and the earrings I ordered were beautiful and what I expected.”

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Posted 3 years ago

Hi Judy, Thank you for your review. We're really happy to hear you're pleased with both our service and your new earrings, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Bought jewellery for my mums birthday Still haven’t recieved my order after 7 days of it being placed. Tracking number does not work and can’t get through to speak to anyone…appalling service and now her birthday has been and gone !!”

Helpful Report

Posted 3 years ago

Hi Laura, Thank you very much for your time yesterday. We're very sorry that you were unable to get through to us over the weekend. Currently, our opening hours are Monday to Friday 10am untill 4pm, however, should you need to contact us outside of these hours please do not hesitate to email hello@graceandcojewellery.co.uk or complete the contact form on our website. We're truly sorry to hear that your item did not arrive in time and will be logging this as discussed. We understand that Royal Mail has since delivered your item and we hope your Mum likes her new charm. Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews