Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,306 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 7th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I ordered came though promptly and the site was easy to use.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for your review. We're so glad to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very quick and efficient service”

Helpful Report

Posted 3 years ago

Hi Sylvia, Thank you for your review. We're really happy to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The goods come very quickly.”

Helpful Report

Posted 3 years ago

Hi Elizabeth, Thank you for finding us. We're so glad to hear you're happy with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Loved the product but I ordered it on a Friday paying £11.95 postage for the 'Saturday Special' thinking for that price my product would arrive the next day. I was therefore incredibly annoyed that it didn't arrive until the following Saturday. What a waste of money!”

Helpful Report

Posted 3 years ago

Hi SJ, We're very sorry to hear that you are not completely satisfied with our service. We have investigated this for you and can confirm that your order was received on Saturday 16th October at 11:07am. As we do not offer a same-day delivery service, this was therefore dispatched to arrive on the following Saturday (23rd October). We're very sorry that you're not happy with our service but glad to hear that you are happy with your new product. Stay safe. x

Posted 3 years ago

“Easy to order, prompt delivery, well packaged.”

Helpful Report

Posted 3 years ago

Hi June, Thank you for finding us. We're so pleased to hear how happy you are with our service, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Hi not yet given to my wife it's for her birthday”

Helpful Report

Posted 3 years ago

Hi Derrick, Thank you for your review. We hope your wife has a lovely birthday and loves her present :) Stay safe. x

Posted 3 years ago

“Amazing, fast delivery as well”

Helpful Report

Posted 3 years ago

Hi Megan, Thank you for finding us. We're so glad to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Lovely jewellery and great quality. Fast delivery. Its a Shame the rings are not in more sizes as there's some beautiful ones and I was disappointed I couldn't have one in particular that I loved due to this.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your review, we're really pleased to hear you're happy with both our products and service. Whilst we do not stock all rings in all sizes, many rings can be resized or ordered in for you from the Brand. If you would like to email us at hello@graceandcojewellery.co.uk noting the ring and size you would like, we can assist you further. Stay safe. x

Posted 3 years ago

“Very easy order process..quick service and delivery...stunning piece of jewellery!!..Will be ordering again”

Helpful Report

Posted 3 years ago

Hi Mary Jane, Thank you for your kind review. We're so pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“FANTASTIC!!”

Helpful Report

Posted 3 years ago

Hi Natalie, Thank you for finding us. We're really pleased to hear you're so happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Purchased this bracelet for my daughters birthday in November. Absolutely gorgeous and at a great price, arrived promptly. I know my daughter will love it. Thanks so much”

Helpful Report

Posted 3 years ago

Hi Joanne, Thank you for finding us. We're so pleased to hear you're happy with your purchase and hope your daughter loves it just as much :) We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Efficient service”

Helpful Report

Posted 3 years ago

Hi Katie, Thank you for finding us. We're so glad to hear you're pleased with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Ordered nomination charms and got free bracelet quick easy and efficient”

Helpful Report

Posted 3 years ago

Hi Angela, Thank you for finding us. We're really pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“I have to say the customer care was outstanding”

Helpful Report

Posted 3 years ago

Hi Natalie, Thank you for your review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Excellent product, quick and efficient service. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Hi Rhys, Thank you for your review and recommendation. We're so pleased to hear you're happy with both our service and your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Amazing customer service and delivery time. My first time ordering and I will definitely be ordering from here again.”

Helpful Report

Posted 3 years ago

Hi Christina, Thank you so much for your lovely review. We're thrilled to hear how happy you are with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“The item purchased was a pleasant surprise. the quality and weight were better than expected. If anything the size of the item could have been described better( length width) ext but other than that really happy. Good price speedy delivery and would recommend to others.”

Helpful Report

Posted 3 years ago

Hi Jean, Thank you for your review. We're so pleased to hear you're happy with your purchase. We also value customer feedback and will pass on your comments to our Web team. We hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Tried to purchase these Earrings from Swarovski but they were out of stock. So really pleased when I found them at Grace & Co, ordered them and received them the very next day. Would definitely use Grace & Co again, quick and efficient service....”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you so much for your lovely review. We're so pleased to hear how happy you are with both our service and your new earrings, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very good after sale service.”

Helpful Report

Posted 3 years ago

Hi Beverly, Thank you for your review. We're so pleased to hear you're happy with our service and hope to see you again soon :) Stay safe. x

Posted 3 years ago

“Very happy with my purchase. Delivery was quicker than expected.”

Helpful Report

Posted 3 years ago

Hi Angharad, Thank you for finding us. We're really pleased to hear you're happy with your purchase, we hope to see you again soon :) Stay safe. x

Posted 3 years ago

Grace & Co Jewellery is rated 4.8 based on 6,306 reviews