Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,353 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Grace & Co Jewellery 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

“I haven’t got it yet? Tried emailing you but no response and I paid for express delivery so abit disappointed as it’s now missed their birthday. I understand that delays are happening due to covid 19.”

Helpful Report

Posted 4 years ago

Hello, Lucie. And as we like to say, thank you for finding us. We're so sorry, not only for the delay in coming to a reply with regards to this but also for the late delivery of your order. We've checked our system and we can see that we managed to get it picked, packed, and dispatched out to you in good time but a week's journey is a little bit too long, isn't it. We must say that we have been impressed with our couriers Royal Mail as we have put a great deal of extra work on them at this surreal time. However, we'll refund to you the postage you have paid for the item as it didn't arrive when we said that it would do. We hope this helps and we hope that you'll still consider visiting us again in the future. Our apologies again.

Posted 4 years ago

“great service and fast delivery”

Helpful Report

Posted 4 years ago

“Excellent service from this company. Order received next day. Would definitely buy from here again.”

Helpful Report

Posted 4 years ago

“Love my ring, very quick delivery and great service.”

Helpful Report

Posted 4 years ago

“Under these difficult times the order was delivered quickly and the added free gift was special, excellent service.”

Helpful Report

Posted 4 years ago

“Brilliant communication and customer service, lovely presentation of gift,. Especially love the written message saying stay safe. Thankyou x”

Helpful Report

Posted 4 years ago

“In this difficult time my daughters 21st birthday is looming ..I came across Grace and Co .the charm I needed wasn't in I left my email add short time after the charm was in..I ordered it was sent so promptly . excellent service and communication thank you”

Helpful Report

Posted 4 years ago

“Great service and quick delivery”

Helpful Report

Posted 4 years ago

“Very good. I received a prompt response to my delivery query”

Helpful Report

Posted 4 years ago

“Lovely service Thankyou x”

Helpful Report

Posted 4 years ago

“Great communication. Competitive prices. Good quality goods. Speedy delivery”

Helpful Report

Posted 4 years ago

“Excellent service, fast delivery, lovely charm, would definitely recommend Grace & Co”

Helpful Report

Posted 4 years ago

“Absolutely beautiful bracelet Although the stones are smaller than I assumed they would be.”

Helpful Report

Posted 4 years ago

“It took slightly longer to arrive but understandable in these times. And working in the NHS it was nice to see the Stay Safe code to add. Will definitely use Grace & Co again. Thanks”

Helpful Report

Posted 4 years ago

“Grace & co were very good to purchase with. The item arrived well packaged and was what I ordered. Easy to communicate with and also kept myself up to date on the items processing and shipping.”

Helpful Report

Posted 4 years ago

“Great service, and good delivery time considering the current circumstances. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent service! Love my rainbow charm 2 remember & honour those in these uncertain times.”

Helpful Report

Posted 4 years ago

“Very quick and easy ordering, as always!!”

Helpful Report

Posted 4 years ago

“Item well packaged, delivered promptly and nice note included.”

Helpful Report

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,353 reviews