Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,257 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order has not been delivered”

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Posted 4 years ago

Hi Sean. And again, thank you for finding us. Sorry for two delays on this. Firstly for coming back to you with regards to your review and also for the delay in your parcel arriving. We've checked your order and quite typically, the order arrived shortly after this review was placed! But hey ho. We apologise for the wait which you've had but we're happy to know that it has been received, and we hope that it is loved as much as we love it, too. Stay safe.

Posted 4 years ago

“Great delivery time, product just what expected!”

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Posted 4 years ago

Hi Hannah. Thank you for your kind review. We are so pleased you love your order.

Posted 4 years ago

“Great item and service”

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Posted 4 years ago

Hi Beverley. We are so pleased you had a great experience with us and we cant wait to see you again soon.

Posted 4 years ago

“Ordered the May birthstone ring which arrived exactly as expected. The description and picture on the website is so accurate, very impressed! Will definitely place future orders with you. Many thanks”

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Posted 4 years ago

Hi Lorraine. We are so happy to hear you're pleased with your May Birthstone ring. We cant wait to see you in the future. Thank you for your kind review.

Posted 4 years ago

“Ordered a gorgeoud infinity bangle for my best friends birthday. Have yet to give it to her however i am sure she will love it. Very pretty and bonus was free pair of studs!”

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Posted 4 years ago

Hello Michaela. Thank you for your lovely review. We are sure your best friend will love her bangle and we hope she has a fantastic Birthday. We are glad you love the earrings as much as we do.

Posted 4 years ago

“Excellent service.....very happy with my lockdown pressy to myself. Many thanks.”

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Posted 4 years ago

Hi Janice. Thank you for your kind review. We are so pleased you are happy with our service and glad you decided to treat yourself during lockdown.

Posted 4 years ago

“Arrived promptly. Lovely quality and cheaper than anywhere else. Thank you”

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Posted 4 years ago

Hello, Thank you for your kind words. we are so pleased you are happy with the service you received.

Posted 4 years ago

“Fast delivery even through the crisis Very happy with product I couldn’t track delivery as it’s been very busy but order showed up on time. Thanks”

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Posted 4 years ago

Hi Reggie. Thank you for your kind review. We are so happy you are pleased with your Swarovski product. We cannot wait to see you again soon.

Posted 4 years ago

“Over the moon with my purchase 😁”

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Posted 4 years ago

Hi Claire. Thank you for the lovely review. We are so pleased to hear you are happy with your purchase. We hope to see you again soon for your future Nomination orders.

Posted 4 years ago

“Very efficient service and good gift packaging enclosed.”

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Posted 4 years ago

Hello Margaret. Thank you for your positive review. We are so pleased you are happy with our service. We hope to see you again soon.

Posted 4 years ago

“Very good service.”

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Posted 4 years ago

Hello. Thank you for finding us. We are so pleased you were happy with our service we look forward to seeing you again soon.

Posted 4 years ago

“I still haven’t received my order?”

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Posted 4 years ago

Hi Michelle. Thank you for finding us. Yes we can see there is a problem with your order. Please can you contact us via contact form on the website so we can look into this further?

Posted 4 years ago

“Excellent communication fast delivery.”

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Posted 4 years ago

Hi, Thank you for your kind review. We are so pleased you are happy with our service. We hope to see you again soon.

Posted 4 years ago

“Always get great service at the Grantham Store, but had to shop online this time, Quick turnaround time. Thank you”

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Posted 4 years ago

Hello. Thank you so much for your lovely review. We are so pleased you chose us to fulfil your jewellery orders during this troubling time. We can't wait to see you back again soon.

Posted 4 years ago

“The item was ordered as a Birthday gift for a friend. She is very pleased with it. It was delivered on time and as expected.”

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Posted 4 years ago

Hi Kevin. Thank you for your lovely review. We are so glad you were happy with your order and hope your friend had a brilliant Birthday.

Posted 4 years ago

“Great communication and superfast delivery which was well packaged and came with extra gift pouch/bags. Purchased these nomination charms to give as a gift - recipient not yet received them, but the charms are delightful as they have wonderful detail. Thank you.”

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Posted 4 years ago

Hi Hilary. Thank you for finding us. We are so pleased you love your Nomination links. We are sure whoever receives them will love them too! We hope to see you back for all your future Nomination purchases :) Thank you for the lovely review.

Posted 4 years ago

“All arrived fine and in good time....thanks”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“very nice treatment and charmed”

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Posted 4 years ago

“I ordered a Swarovski tennis bracelet from Grace & Co. The price was very good and delivery surprisingly quick given the current delays. Even came with a Swarovski gift bag which is the finishing touch. Overall couldn't be more pleased.”

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Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,257 reviews