Grace & Co Jewellery Reviews

Name: Grace & Co Jewellery
Address: 17 Market Street, ,, 17 Market Street, ,, Ashby de la Zouch
Rating: 4.83

4.8 Rating 6,256 Reviews

96 %

of reviewers recommend Grace & Co Jewellery

4.8

Based on 6,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Grace & Co Jewellery:

Grace & Co is a family-run and family-owned contemporary jewellers set up in 2010 by two jewellery professionals with over 40 years of experience between them.

Since the doors of the first opened, Grace & Co has continued to grow and now stocks world-renowned, contemporary jewellery, watches, charms, and accessories 9 locations across the Midlands area.

Their knowledge and expertise in the jewellery industry have resulted in a team of staff that provide excellent customer service and a fabulous shopping experience, whether it be in-store or online.

Visit Website

Phone:

01530 587227

Email:

hello@graceandcojewellery.co.uk

Location:

17 Market Street, ,,
17 Market Street, ,
Ashby de la Zouch
LE65 1AF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service . Very professional, Covid safe . Thank you . Can’t wait for my mum to open them Christmas Day ..”

Helpful Report

Posted 4 years ago

“Staff are lovely in the store and the online service is great, lovely packaging.”

Helpful Report

Posted 4 years ago

“Great service, no messing arrived early”

Helpful Report

Posted 4 years ago

“Can not fault. Always buy from here at Christmas for family members. Never had a problem or issue and the jewellery is beautiful xx”

Helpful Report

Posted 4 years ago

“At this moment in time I have had no E-mail to tell me if my order has been dispatched or in the store to collect , been over a week now since ordering , is this normal ?”

Helpful Report

Posted 4 years ago

Hello, Martyn. Our apologies for yourself not getting the email notification with regards to your order. We recall taking the order over the phone for you and having the item picked immediately and amending our system accordingly. We've checked your order and resent to you the Collect In Store email as your item has been ready to collect since the day of the initial transaction. We're sorry once again for any mishap.

Posted 4 years ago

“Excellent service, quick delivery and well packaged”

Helpful Report

Posted 4 years ago

“Superb delivery, excellent item”

Grace & Co Jewellery 5 star review on 5th December 2020

Helpful Report

Posted 4 years ago

“Bracelet arrived safely well packaged very good service.”

Helpful Report

Posted 4 years ago

“Very good service all round thank you”

Helpful Report

Posted 4 years ago

“GREAT PRICES, NO DELIVERY CHARGES SUPER QUICK SERVICE - WILL BE BACK”

Helpful Report

Posted 4 years ago

“Excellent really quick delivery.”

Helpful Report

Posted 4 years ago

“Everything was perfect. Easy to order and very quick delivery. Very efficient. I will certainly use you again when looking for nomination charms. Came across your site by accident but so glad I did. First class!!!”

Helpful Report

Posted 4 years ago

“My first purchase from Grace & co and im so pleased thankyou and a merry Christmas”

Helpful Report

Posted 4 years ago

“Absolutely excellent service from point of order to delivery. Let me know what was happening at every stage of my order”

Helpful Report

Posted 4 years ago

“Good communication, accurate delivery time.”

Helpful Report

Posted 4 years ago

“Beautiful and speedy delivery”

Helpful Report

Posted 4 years ago

“Very good service.”

Helpful Report

Posted 4 years ago

“Very easy to buy, thought it was funny that your black Friday offers ended before the lockdown . I would have preferred to support the highstreet than shop online. But it was easy and quick.”

Helpful Report

Posted 4 years ago

“Fast and friendly service, met all my needs”

Helpful Report

Posted 4 years ago

“Ordered a Thomas Sabo bracelet, arrived in good time and supplied with the gift box and bag. Can't fault the service, thank you!”

Helpful Report

Posted 4 years ago

Grace & Co Jewellery is rated 4.8 based on 6,256 reviews