Gopromotional Products - Barnsley Reviews

Name: Gopromotional Products - Barnsley
Address: GoPromotional Ltd, Wharncliffe Business Park, Longfield Court, Barnsley, Sheffield
Rating: 4.76

4.8 Rating 3,562 Reviews

97 %

of reviewers recommend Gopromotional Products - Barnsley

4.8

Based on 3,562 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gopromotional Products - Barnsley:

GoPromotional is an international based supplier of printed promotional products, providing businesses of all sizes with high quality branded giveaways to enable them to promote their brands.

Visit Website

Phone:

0800 0148 970

Email:

sales@gopromotional.co.uk

Location:

GoPromotional Ltd,
Wharncliffe Business Park, Longfield Court,
Barnsley
Sheffield
S71 3GN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thomas was so helpful from the beginning and did everything he could to help us achieve the products we wanted. They also have a great range of products which made searching for what we needed very easy. Very happy and would highly recommend!”

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Posted 2 years ago

“Great communication from GoPromotional, Thomas was very helpful throughout the whole process.”

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Posted 2 years ago

“Good quality printing at a reasonable price!”

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Posted 2 years ago

“Ordering process was simple and straightforward and support available for any queries. Items arrived quickly and on-time and of good quality.”

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Posted 2 years ago

“We used GoPromotional to order 150 bottles as merchandise. They were able to accomodate us and achieve mostly what we wanted (there were limitations around no. of colours they can use, but I gather this is industry-wide). Not 5 stars as after payment they let us know the agreed colour was no longer in stock, so that miscommunication with their supplier was not ideal.”

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Posted 2 years ago

“My experience with go promotional was very professional, had a hick up with timings which was my fault but they managed to get the products out to us before our VIPs arrived.. Thanks George and hopefully we can do more business very soon Thanks again Company Administrator..”

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Posted 2 years ago

“A very smooth, efficient service and a great quality product.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“quick and easy service”

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Posted 2 years ago

“Good communication and great quality Products”

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Posted 2 years ago

“Good communication, service and product”

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Posted 2 years ago

“Received a high quality, prompt service. Goods were delivered ahead of time”

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Posted 2 years ago

“Very helpful and an efficient ordering process. I would highly recommend.”

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Posted 2 years ago

“Good initial call. They sent over a quote. I replied. The issues then began: - Waited 2 weeks, but no reply. Emailed again, still no reply. - I phoned. Initially no answer. I had to phone several times before receiving any email reply. - I asked for quotes on 500, they gave me quotes for 250. - They then proposed to charge 2 delivery fees of £23-£24 each for 2 products (within the same order), which seemed rather strange to me. - Finally, the website says "5 day turnaround" on my particular products, but actually... its 10 days! Overall, not had a great experience.”

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Posted 2 years ago

“Very happy with the product. look good and reasonable price.”

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Posted 2 years ago

“Laura was very easy to work with and very helpful. Will use again.”

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Posted 2 years ago

“Used them a second time after they looked after us last year, as a Cancer Support Group we have to manage our budget carefully and Tom was extremely helpul and understanding of our limits. We have now had some 2,500 pens which we use for promotion, have to say they are far better quality than we anticipated for the cost, one person told us she preferred them to Parker. The price is right, the delivery was prompt and the service from them was exceptional, I wouldn't hesitate recommending GoPromotional.”

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Posted 2 years ago

“Placed order with Tom and had no issues. Product arrived when told and everyone is happy with there new drinks bottle”

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Posted 2 years ago

“Go Promotional is not expensive in terms of money that you pay for the products but is expensive in terms of money/quality/timings ratio. The customer is the one that has to keep asking for the status of the order, even when is delayed. So don't trust their estimated timings. There were several errors that delayed our order placement: - We had several emails back and forth with two go promotional employees about the same product, that was listed on their website. And when we went to place the order we were told that it wasn't available and it wasn't going to be available. So we waisted a lot of time creating designs (as we wanted to have the designs done inhouse) for products that they knew that weren't available. - When we sent our designs for production, the designs were amended and sent back to us with no reason why the designs were changed. We had to ask why that was the case. - There was more than one error with the the invoice. Overcharge on the delivery charge, that when reported to go promotional not even a appology was said. Undercharge with one of the products that we ordered due to not being included pantone colour. All these invoice errors dayled our order due to have to continuously ask for approval of the invoice amount to the finance department. Bottom line, lack of information to the client and average customer service. Go Promotional replies quickly to emails but with the back and fourth with the issues described above does it really worth it? That's for you to decide.”

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Posted 2 years ago

“Excellent service, great products. The process to order branded products is quick and easy.”

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Posted 2 years ago

Gopromotional Products - Barnsley is rated 4.8 based on 3,562 reviews