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Gopromotional Products - Barnsley Reviews

4.8 Rating 3,562 Reviews
97 %
of reviewers recommend Gopromotional Products - Barnsley
4.8
Based on 3,562 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Gopromotional Products - Barnsley Reviews

About Gopromotional Products - Barnsley:

GoPromotional is an international based supplier of printed promotional products, providing businesses of all sizes with high quality branded giveaways to enable them to promote their brands.

Visit Website

Phone:

0800 0148 970

Email:

sales@gopromotional.co.uk

Location:

GoPromotional Ltd,
Wharncliffe Business Park, Longfield Court,
Barnsley
Sheffield
S71 3GN

Write Your review

Anonymous
Anonymous  // 01/01/2019
We ordered water bottles and they were very good quality and value for money, service was excellent and delivery was made in a timely manner.
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Posted 3 years ago
From contacting GoPromotional George was an absolute star! He helped answer so many questions and ensure our branded products were right for us as a business. Although not the cheapest quote we had, the customer service definitely won us over and we will be contacting you when we require further products.
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Posted 3 years ago
GoPromotional stepped in when I was let down by another supplier. Communication was excellent and the whole process was very quick and easy. My order arrived one day later than I had hoped but this was more due to my incredibly tight deadlines than anything else. I will definitely use again.
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Posted 3 years ago
The product was excellent.
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Posted 3 years ago
Excellent, first class service and product. Will definitely use again.
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Posted 3 years ago
Very helpful and efficient customer service. Will definitely use them again!
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Posted 3 years ago
George worked really well with us in helping design our pens and cups and with the many redesigns until we was happy with them. The process was smooth and fast. Would recommend using this company.
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Posted 3 years ago
Great service from start to finish. Excellent communication & speedy turnaround. The laser etching quality on our aluminium water bottles looks fantastic & the students really liked their gift. Competitive pricing too.
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Posted 3 years ago
Such an easy company to deal with. Super quick, extremley helpful and exceptionally good quality products. Highly recommended! We love our branded keyrings
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Posted 3 years ago
The notebooks arrived a day early, and they look great. I wanted to thank you (George Tyas) for the fast turnaround, your great communication and fab product. I’m sure we will be coming to you with other requirements in the future.
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Posted 3 years ago
From the minute George contacted me regarding our needs for promotional products he could not have been more helpful. His customer service has been exceptional and although you were not the cheapest supplier, one of the reasons I decided to go ahead with our order was because of George. Thank you for all your help :) We will definitely be purchasing from you in the future.
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Posted 3 years ago
Sadly my experience was very different to the views experienced here. Problems started once we had placed the order and paid. A few days before order due to be delivered we were told that an item we ordered was not available so there would be a delay. From then on in I could not get anyone to provide information on where or order was or when it would be delivered. Original delivery day 31 March, next delivery date 'mid' april (no specific date could be provided), then I was told it was shipped but they could not/would not provide shipping or tracking information. Multiple emails and phone calls later (phones are often not answered and when they are it is by a different person because last person i spoke to had apparently left!). I was told shipping instructions would be sent - they weren't, I was told a date for delivery would be confirmed - it wasn't, i was told order had been shipped - it wasn't. I was told the MD would call me and sort it out - they didn't, I was promised a refund and after 2-3 more weeks, multiple emails and several phone calls on my part i eventually got a refund yesterday. No apology, no compensation, no nothing. So items we needed for our business at the end of March have to now be sourced from somewhere else. The lack of phones being answered, staff turnover and not getting any products I honestly believed the business was in trouble
Helpful Report
Posted 3 years ago
Hi Anonymous - The review you have supplied is not accurate and we have no recollection of such an issue with any of our orders. Our MD would always respond no matter the time of day or weekend to anyone who claimed to have such an issue. I wonder if you could please contact our office and we would be more than happy to put you through to our MD to discuss this with you further as I am not even sure if you have the right company here as this is not the way we conduct ourselves. Kind regards Rachel Bostwick Customer Services Manager
Posted 3 years ago
Great products and great communication during my order. Would use again.
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Posted 3 years ago
Very good service and products. They worked with me until we got the branding design just right. Thanks.
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Posted 3 years ago
GoPromotional has a very good range of products and we have used them a few times for items such as pens and bags. It didn't take long to order and deliver - however, I did find that you need to really check the details as in the one order they had put an incorrect delivery address and colour number. It was relatively quick to sort out but you really do expect a business to pay attention to detail when you have provided them with this information already.
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Posted 3 years ago
We ordered goods in February to be delivered in March and they have not arrived. Numerous attempts to contact the company by phone and email have failed. We have had no response for goods we have paid for.
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Posted 3 years ago
Super adaptable - what I wanted wasn't listed as being available, but they came back to me with the news that they were able to print my logo on the bags I wanted in full colour. Reasonably priced, and a brilliant product, which is going down very well with parents and children!
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Posted 3 years ago
Very helpful customer service , good product and delivered reasonably quickly
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Posted 3 years ago
Great Service! Very happy with the good quality product and the friendly service.
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Posted 3 years ago
Very helpful, good response and quality products. I would use again.
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Posted 3 years ago
Gopromotional Products - Barnsley is rated 4.8 based on 3,562 reviews