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Gopromotional Products - Barnsley Reviews

4.8 Rating 3,558 Reviews
97 %
of reviewers recommend Gopromotional Products - Barnsley
4.8
Based on 3,558 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Gopromotional Products - Barnsley Reviews

About Gopromotional Products - Barnsley:

GoPromotional is an international based supplier of printed promotional products, providing businesses of all sizes with high quality branded giveaways to enable them to promote their brands.

Visit Website

Phone:

0800 0148 970

Email:

sales@gopromotional.co.uk

Location:

GoPromotional Ltd,
Wharncliffe Business Park, Longfield Court,
Barnsley
Sheffield
S71 3GN

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Anonymous
Anonymous  // 01/01/2019
Love them, great service
Gopromotional Products - Barnsley 5 star review on 30th August 2022
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Posted 2 years ago
I had a great experience ordering through GoPromotional. I worked with George who helped put everything together. Despite a few problems our end, George was patient and understanding. Some of our products have arrived sooner than expected and they look brilliant. We'll definitely use their services in the future.
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Posted 2 years ago
Good product information, a very smooth order and delivery process, and very agreeable prices.
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Posted 2 years ago
Excellent customer service, all queries were promptly addressed. The turn around time between ordering and delivering can however be improved, though I am aware it would depend on volume of work ordered. Overall good product and service.
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Posted 2 years ago
We had an AWFUL experience ordering products via GoPromotional. The worst customer service I have every experienced from any company. I don't normally write reviews but feel compelled to in this instance to warn others. We ordered some branded bags for school children (as a thank you for their help with an event) back on 22 March with an urgent turnaround and a promise of delivery by 28th March. They weren't delivered to them until 26 May!! I had no updates, no apologies, no refund (except for the extra delivery charge I paid for the urgent delivery which I had to push for) and had to constantly call them for any information as they did not get back to me with any updates. They were not proactive or apologetic in the slightest. They simply blamed external suppliers and would not take any responsibility. In the end I had to insist upon and organise a final courier delivery myself. I was so embarrassed for our school customer, and in particular for the school children who had been promised their bags before the Easter holidays and did not receive them until after the May half term! If I had known it would take so long, I would have insisted on a full refund at the outset and gone elsewhere, when they messed up on the first delivery - easier said in hindsight. Even now, after this experience I have heard nothing further from them, no apology, refund etc. I run a business myself and would be appalled if any customer of mine was treated in this way. Warning to others - avoid at all costs!!
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Posted 2 years ago
Excellent quality and great comms from George.
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Posted 2 years ago
Product was created with a great turnaround time, and exactly as the mock. George was great in quick response and answering all questions. We will be purchasing again :)
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Posted 2 years ago
We are a small charity and are always looking for items to both promote us and bring in an income. We try to look for products that are useful, are a good price and sustainable and these keyrings fitted the bill perfectly. The service we received from Laura was excellent, nothing was too much trouble even when we were up against a deadline and struggling to get everything done. Laura was brilliant. Turn-around was quick and so was delivery. We will certainly be looking at products from GoPromotional in the future.
Gopromotional Products - Barnsley 5 star review on 22nd August 2022
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Posted 2 years ago
Prompt order and delivery. Customer service acceptable when incorrect product delivered.
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Posted 2 years ago
Laura from GoPromotional was a dream to work with, smooth customer service and a brilliant product!
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Posted 2 years ago
The staff at Gopromotional are super helpful and the goods arrived on time.
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Posted 2 years ago
We had procured pens for our upcoming fair, Laura from Gorpromotional she did a great job from providing quotation to the delivery of the order. Amazing Experience !!
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Posted 2 years ago
Thomas was very helpful in listening to the requirements of Safe Places Shropshire. We have purchased pens and bookmarks. We received the designs and quotes very quickly and they were competitive. We had proofs to check before placing our orders and then they placed on order quickly. The only downside was a blip meant we were not informed the pens would be a few days late but Go Promotional admitted and apologised for their mistake to which we are grateful. As a new customer, the blip has not put us off and we hope (as funds allow as we are a small charity) to do future business with Go Promotional.
Gopromotional Products - Barnsley 5 star review on 21st August 2022
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Posted 2 years ago
Tom was very informative and helpful. The products were delivered quickly and it was a seamless process throughout.
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Posted 2 years ago
Thomas was really helpful getting our logobug order ready for our deadline. The products are cute and good quality and have had a really good reception.
Gopromotional Products - Barnsley 5 star review on 19th August 2022
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Posted 2 years ago
Was delighted with the service and help I received in designing our club branded products. Even though the timeline was tight all arrived in time for our event and we will definitely deal with GoPromotional again..highly recommend...
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Posted 2 years ago
Excellent products, fast delivery and great service throughout!
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Posted 2 years ago
Laura was a big help in us receiving an order that was exactly what we wanted, even with a tight turnaround. The design process was simple and we got mock-ups with every change we made so we knew what the product would look like. The product we received was good quality and it arrived when we expected. I would recommend gopromotional to others.
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Posted 2 years ago
Great company, we received our order with a seamless experience. Many thanks to Tom who assisted us all the way to a speedy delivery and quality product.
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Posted 2 years ago
George was very efficient in responding to emails and providing a quote. Delivery was quicker than expected which was a nice surprise. Will use again.
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Posted 2 years ago
Gopromotional Products - Barnsley is rated 4.8 based on 3,558 reviews