Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Great collection + great tunes playing which is a plus!”

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Posted 2 years ago

“Shopping experience was great! Staff very helpful by keeping my items on hold for me & fetching different sizes, paying was very quick & easy.”

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Posted 2 years ago

“My recent visit was great…I was a bit indecisive about which wallet to go for but the sales assistant was really patient and helpful. He went to check if there were any other styles not on the shop floor.”

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Posted 2 years ago

“First time ever in the store and it was lovely! Amazing to see Boy Smells candles in a physical store 😀”

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Posted 2 years ago

“Great online store with loads of choice. A lot of items were out of stock though and items seem to go out of stock very quickly from their site. Also thought the delivery would be quicker but it took 3/4 days on express.”

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Posted 2 years ago

“Goodhood always have a consistantly brilliant curation of fashion and homeware ! They never disappoint and shipping is always super efficient - my go to store for All Things Good 🌺”

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Posted 2 years ago

“My go-to store. Great brands and the staff are always friendly and very knowledgable! The new website is class. Take my money!”

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Posted 2 years ago

“Lovely staff and a wonderful selection of pieces. I got a pair of sunglasses that I adore.”

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Posted 2 years ago

“I always love the clothes selction at Goodhood as it's varied and niche.”

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Posted 2 years ago

“Always the freshest threads and best service”

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Posted 2 years ago

“I came in to buy a gift for my girlfriend and the staff could not have been more helpful. Goodhood is more of an experience than just a transaction. Big love GH.”

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Posted 2 years ago

“Sneakers are stained and have asked for an exchange but no one has replied yet.”

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Posted 2 years ago

Hi Matthew, We're sorry to hear that you received some sneakers that have an issue with them. We have contacted you directly to rectify the issue for you. Thanks The Goodhood Store

Posted 2 years ago

“Gret service”

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Posted 2 years ago

“Quick delivery, great products”

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Posted 2 years ago

“Very good shopping experience, nice site and easy to checkout. Good delivery”

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Posted 2 years ago

“The Goodhood is a urbanwear staple. Modern classics 100% fresh”

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Posted 2 years ago

“Tip top wares as always 👌”

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Posted 2 years ago

“Great store,”

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Posted 2 years ago

“This jumper arrived in the packaging but had a rip in the front of the plastic and honestly, this jumper feels like it has already been worn. There were some faint marks on the front and the fleece lining felt like it has already been washed.”

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Posted 2 years ago

Hi, Thank you for reaching out. We send our sincere apologies that you have received a faulty item and for any inconvenience this may have caused. We are investigating this as a matter of urgency and will respond directly on email as soon as possible. Thank you so much for your patience. The Goodhood Store.

Posted 2 years ago

“No order confirmation after 3 days, no response to multiple emails chasing for order confirmation and shipment details. As always disappointing.”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,314 reviews