Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,280 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Sarah Duree was the recipient and I was the sender. Goodhood is very efficient and you kept me informed from start to finish. Will definately use your online store again. Thanks Pam MacLean”

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Posted 6 years ago

“I”

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Posted 6 years ago

“Quick delivery :)”

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Posted 6 years ago

“Amazing service and packaging!”

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Posted 6 years ago

“Great product fast delivery and amazing packaging keep doing what you are doing and keep being 100% for customers”

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Posted 6 years ago

“I ordered two very small value items (total £8). You sent one of them the wrong colour. When I complained I was told it was my responsibility to return the wrong one (by tracked service to boot). By the time I've paid for this it suddenly doesn't seem so cheap. Am I going to be expected to pay for the postage of the replacement item (which may or may may not be right?) Surely any reasonable company, on learning it had made a basic mistake of this type, would simply send out a replacement gratis?”

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Posted 6 years ago

“Delivery as stated, well packaged, 10/10.”

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Posted 6 years ago

“Everything was perfect! Product, packaging & delivery!”

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Posted 6 years ago

“Lovely moving in gift . Quality throw Super fast delivery Highly recommend Goodhood”

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Posted 6 years ago

“The delivery was pretty fast, the only problem is that the price for the delivery doesn't vary if you buy a pair of sneakers or just a pen.”

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Posted 6 years ago

“Love the selection for clothing as well as for living goods. Fast delivery packaged as a nice little gift to yourself ✌️”

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Posted 6 years ago

“Really prompt communication, highly recommended”

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Posted 6 years ago

“Great service and beautifully packaged / thank you Anita”

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Posted 6 years ago

“I was very happy with how quickly my purchase was delivered and the thought and effort that was put into the packaging. I was kept up to date with the status of my order right up until it was delivered. Thank you Goodhood, I am a very happy customer.”

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Posted 6 years ago

“Good atmosphere”

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Posted 6 years ago

“Great, eclectic stock, super-fast delivery and excellent customer service.”

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Posted 6 years ago

“Amazing as ever... but... so much plastic (I appreciate some of which isn't your issue).”

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Posted 6 years ago

“all good. a bit expensive shipping, but fast and nice packaging.”

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Posted 6 years ago

“Fantastic product, arrived promptly & quality excellent”

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Posted 6 years ago

“Actually, I was shocked to see that your return period is only 7 days. I bought a tee-shirt for my daughter, she tried it on, wasn't sure. I said - don't worry, you have 2 weeks to think about it.... And then she decided it was in the end too long on her, and I went to parcel it up and send it back, and I discovered - like really those unhelpful, customer-uncentred, usually expensive businesses - your return period was A MEAN 7 DAYS. In my life - 2 kids - 2 jobs - falling down house - nothing gets organised in 7 days. So now I guess we are stuck with a £40 tee-shirt that is too big. Sad face....”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,280 reviews