Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Quick delivery got the shoes i wanted would reccomend”

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Posted 6 years ago

“Goodhood stocks great brands and their staff/customer service is always spot on. Never had any issue. My favourite shop in London!”

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Posted 6 years ago

“Super fast shipping!”

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Posted 6 years ago

“Great efficient service and good quality items - thoroughly recommend”

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Posted 6 years ago

“As always superb service”

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Posted 6 years ago

“High quality goods, presented with panache.”

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Posted 6 years ago

“Great selection and service, returning this particular order as it didnt fit, but will order from you again for sure.”

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Posted 6 years ago

“Bought some vans as a gift & they came and the sole at the front was coming away from the canvas”

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Posted 6 years ago

“Shipping went very smoothly”

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Posted 6 years ago

“An amazing range of products and very fast shipping.”

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Posted 6 years ago

“There is the kind of shoes I'm looking for on the website and the size are always available. I'm a big fan of Vans and Converse and the models are awesome.”

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Posted 6 years ago

“Ease of ordering, fast delivery and updates throughout. Good packaging and liked that the receipt was easily found. Ordered a birthday present for my daughter and she was very pleased with the purchase! What good online retailing looks like :)”

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Posted 6 years ago

“As usual, the items are top notch and the service is second to none. Been shopping at Goodhood for years and I can’t see that changing.”

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Posted 6 years ago

“Very good delivery alternatives and service. Unfortunately the item I bought was very small in Size. I’m normally a size M and bought L to be on safe side,”

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Posted 6 years ago

“Package was well packed and shipping was quite fast!”

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Posted 6 years ago

“Fast shipping, good prices, no problems”

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Posted 6 years ago

“VERY GOOD^^^^^”

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Posted 6 years ago

“Great product and delivered promptly, will definitely use Goodhood again.”

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Posted 6 years ago

“the best service!!!!”

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Posted 6 years ago

“Item is decent quality but quite expensive. Delivery is another added expense, quite unreasonable to charge £4 for a pin to be sent.”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,314 reviews