Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Delivery was perfect”

Helpful Report

Posted 8 years ago

“I found the website was very well organized and browsed the collections for over an hour, enjoying the varied products. Purchasing items was easy and we'll thought out. I didn't select the gift wrapped option, but was pleasantly surprised when the items arrived neatly and safely packaged in branded and illustrated plastic wrapping within the box. The items purchased were intended as gifts for others so the evident care with which the parcel was packaged is appreciated. The Goodhood sticker was a lovely addition to the package and a kind gift. My parcel even arrived earlier than promised. Fantastic service throughout. Excited for my next purchase, have already recommended Goodhood to friends.”

Helpful Report

Posted 8 years ago

“First, you have a great selection of brands and items. You're really easy to communicate with (via mail as I'm in France), fast answers and shipping and also a great attention to the way purchases are packaged. Lately, I bought a rug that sold out and you immediately sent me a mail after payment with a cool choice of other rugs. Nothing else to say, really nice job!”

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Posted 8 years ago

“Replied speedily to my delivery enquiry, just as well as never heard from courier company! Awesome stock, like study cons colab scored online, which I havent seen anywhere else”

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Posted 8 years ago

“hassle free, kind and caring as always. Looking at the stock they carry alone tells you what the GH vibe is all about. don't plan on going elsewhere anytime soon.”

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Posted 8 years ago

“Sick selection, decent prices, good service”

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Posted 8 years ago

“Order was well packaged, came very quickly and was exactly what I wanted. Highly recommend Goodhood store!”

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Posted 8 years ago

“Perfect service in every way”

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Posted 8 years ago

“I love shopping at Goodhood, their selection is well edited and full of inspiring and beautiful things! I was very happy with my recent purchase, delivery was quick as per previous purchases and the item was nicely and well packaged.”

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Posted 8 years ago

“great service and communication”

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Posted 8 years ago

“The only problem I have is , is that you charge 10-20 percent more than other retailers .”

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Posted 8 years ago

“Very good service. I had a slightly annoying request where I wanted separate orders combined in the same shipping package and this was easy, painless and efficient thanks to the helpful staff”

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Posted 8 years ago

“Love the product selection”

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Posted 8 years ago

“Products are very good and website clear. Only issue was the pop up that kept appearing on the site to join the mailing list (which I had previously done). Very annoying and put me off browsing in the end..”

Helpful Report

Posted 8 years ago

Goodhood is rated 4.5 based on 2,314 reviews