Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,278 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“good shop!”

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Posted 5 years ago

“Fast shipping”

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Posted 5 years ago

“Very good very soon”

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Posted 5 years ago

“Great and fast shipping, prompt replies and great courier service. well wrapped and protected. Keep it up GOOOOOOOOOOOdhood!”

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Posted 5 years ago

“Items were shipped fast and came well packaged”

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Posted 5 years ago

“Returned web bought items in store, But can't use the refunded store credit in store as you have to wait for the refund to be processed at their warehouse.”

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Posted 5 years ago

Hi Joseph, Thank you for your feedback. Sorry for any inconvenience caused there. Currently, as you note, we’re not able to process the return of Web purchases in store. We want to make it as easy as possible to purchase and return items wherever is most convenient, so this is something we’re looking to rectify soon. We’ll be sure to let you know when this is possible! Thanks and kind regards, Goodhood

Posted 5 years ago

“Great selection of products, great service (either instore or online), great next day delivery service. Whenever i visit London, Goodhood is a must visit for me! Love!”

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Posted 5 years ago

“I love Goodhood. Everything i’ve bought has looked great and the things always arrive so quickly.”

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Posted 5 years ago

“Excellent and it would be perfect if shorten the shipping time.”

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Posted 5 years ago

“Quality item and super fast delivery in a neat little package. I will 100% use these guys again, hey I'll even pop in the shop next time I'm in the big smoke”

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Posted 5 years ago

“Prompt and efficient delivery goods well packaged”

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Posted 5 years ago

“Great service from the Goodhood team as always.”

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Posted 5 years ago

“Love the Store”

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Posted 5 years ago

“Fantastic service , prompt delivery and excellent communication .”

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Posted 5 years ago

“Great, good products and no fuss”

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Posted 5 years ago

“Always providing great quality merchandise.”

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Posted 5 years ago

“Fast and efficient service”

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Posted 5 years ago

“Perfect ordered from overseas online quick service got there on time as a gift thankyou”

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Posted 5 years ago

“Delivery was prompt and smooth however packaging could be improved and the garment should be protected. Nearly sliced through the tee when I cut open the package. Other than that Good Hood is doing a great job all and all. Much appreciated! Cheers!”

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Posted 5 years ago

“Arrived on schedule left the parcel where requested. Shoes perfect fit”

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Posted 5 years ago

Goodhood is rated 4.5 based on 2,278 reviews