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Goodhood Reviews

4.5 Rating 2,314 Reviews
87 %
of reviewers recommend Goodhood
4.5
Based on 2,314 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
By selling me hand-picked shoes :-)
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Posted 7 years ago
Nice throws.
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Posted 7 years ago
Just great personalised service for an online website. The website is somewhat confusing - it is hard to find vouchers unless you put 'Goodhood voucher' into web browser and the only way I can add the recipient as requested in checkout process is by emailing you afterwards. That being said your customer service dept who email back are polite, prompt, helpful and personable. It all works.
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Posted 7 years ago
Ordered some shoes from Adidas to only later discover that my friend had ordered the same ones. I frantically searched the web to find an alternative colour and eventually ended up on GoodHood. The shoes from GoodHood arrived 2/3 days before my Adidas order and I was very happy with the service. Will consider GoodHood again when it comes to the next Adidas release that I want.
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Posted 7 years ago
Great price, Super fast delivery and perfect!
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Posted 7 years ago
Always staying unique with the consistency of brand choice Strong choice of brand collaborations that keeps you ahead of your competitors
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Posted 7 years ago
Exellent packaging. Fast delivery.
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Posted 7 years ago
The product is good, with efficient delivery.
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Posted 7 years ago
Well packaged, quick delivery, easy returns.
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Posted 7 years ago
The packaging and stickers, arriving as scheduled and always looks as per the photos and description on the site, never deceiving, which has been an issue I found on other websites.
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Posted 7 years ago
Great gear, fast delivery
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Posted 7 years ago
Shipped shoebox in flimsy packaging so box was damaged upon arrival. Shipping was very slow.
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Posted 7 years ago
The international shipping was fantastic, it was extremely fast! But i did have one problem with it
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Posted 7 years ago
Delivery timing perfect, great service
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Posted 8 years ago
Always keep it OG in terms of goods and customer service. Cheers lads and ladies
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Posted 8 years ago
Goodhood is the best store in the world
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Posted 8 years ago
dope releases
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Posted 8 years ago
If the items are shoes. I suggested send it with boxes so the original box don't easily.
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Posted 8 years ago
The German postal company lost my package with the purse I bought and the Goodhood store was very friendly. They sent me another purse. Very friendly and fast.
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Posted 8 years ago
I am more than happy with the chain.
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Posted 8 years ago
Goodhood is rated 4.5 based on 2,314 reviews