Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,278 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Quick Delivery. Well packaged. Great selection of brands.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Should had selected a better courier service provider and packaging should had be better.”

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Posted 5 years ago

Hi Calvin, Thanks for your feedback. We’d be keen to hear more from you on our packaging. Please drop us a email to help@goodhood.co.uk if you’ve any suggestions and we’ll go from there. Thanks and kind regards, Goodhood

Posted 5 years ago

“Goodgear good garms”

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Posted 5 years ago

“excellent & fast”

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Posted 5 years ago

“SAIKO!! it's means very good in japan”

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Posted 5 years ago

“Top service, speedy delivery!”

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Posted 5 years ago

“I ordered from Godhood many times, and they are always very good, both in terms of service and delivery.”

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Posted 5 years ago

“I thought Good Hood did a really good job of sending my order via next day delivery! I wasn't expecting it till the following week as it was a Friday when my order went through and to have them email me saying my order will be delivered on the Saturday was a very nice surprise! Would definitely buy from here again!”

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Posted 5 years ago

“Fast and clean.”

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Posted 5 years ago

“My Boxer wanted to get me a new wallet for Fathers Day. She chose Comme de Garçon and you. I’m thrilled and she is a satisfied customer. Thanks”

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Posted 5 years ago

“Would expect free delivery when spending £249”

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Posted 5 years ago

“Great collection and the service is slick.”

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Posted 5 years ago

“Would also like the option to collect in store for launches as this would've been easier for me in this instance. Also would hope for free delivery with a £249 purchase.”

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Posted 5 years ago

Hi there, Thank you for your feedback. Unfortunately, at present, we don’t have sufficient space to house the required amount of orders in our Shoreditch store awaiting collection. Apologies for any inconvenience caused. Thanks and kind regards, Goodhood

Posted 5 years ago

“Great selection of stuff”

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Posted 5 years ago

“Shoes delivered quickly as promised. Daughter really happy with item. Would recommend”

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Posted 5 years ago

“Item was sent immediately and matches the image”

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Posted 5 years ago

“Simply super nice!”

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Posted 5 years ago

“Best kind fast”

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Posted 5 years ago

“As usual my purchases arrived quickly with no hassle,great service all round love to all”

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Posted 5 years ago

Goodhood is rated 4.5 based on 2,278 reviews