Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Great shop with lovely products. I really like the way items are packaged and I also think the company charges a reasonable price for postage at £3”

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Posted 5 years ago

“Great selection, fast shipping, easy to use website.”

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Posted 5 years ago

“East online purchase and quick delivery”

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Posted 5 years ago

“Great service and fast shipping!!”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“First time ordering. Had a few minor issues but Andy was able to resolve them via email. Would order again”

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Posted 5 years ago

“Excellent communication, was also able to change delivery date day before because I wasn’t going to be in. Creps came in excellent condition. First I’ve won so happy all round :)”

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Posted 5 years ago

“I love Goodhood - great range of clothing and lifestyle items”

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Posted 5 years ago

“Love my Nike trainers I got in the sale! Great service, quick delivery, very happy!”

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Posted 5 years ago

“It is the 1st time I have bought of this company and they didn't fail to impress.Easy transaction from start to finish.Thankyou.”

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Posted 5 years ago

“Raffles suck guys... 28/6 Ordered and paid for two T-shirts with £7 dely/item.* *When you enter you cannot put two items in the cart. They cannot collate any sales so it’s £14 delivery on two t-shirts. 1/7 emailed as away because I have had one delivery notification from DPD.. so at this point I was unsure on dely costs. 3/7 chased again. Only one T-shirt had been despatched and there were ‘inventory issues’ that they wereto get back to me with. 4/7 nothing more than we will round charge fir two deliveries. 5/7 they finally admit to having oversold 7/7 chased refunded costs? (not in account yet but proof emailed to me) All in all a very very poor service ‘It’s sales season and they are busy’ So why issue this campaign? ‘Inventory Issue’ We cannot count Take the money and little more than that although they kept in (slow) contact and were apologetic... Always buy independently but guys give me a reason to use you again? A ten pound credit falls on deaf ears.”

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Posted 5 years ago

“Good service, as promised, great product. Slick experience all the way through!”

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Posted 5 years ago

“yabaii！！ it's means great thing,in japanese ！”

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Posted 5 years ago

“was sound—obviously the ring's sick but tbh when ordering online it's all down to the delivery. using dpd (at least for london delivery) is mint, their tracking + delivery options are the best.”

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Posted 5 years ago

“Nothing but love for Goodhood! Beautifully curated stock selection, high quality brands and excellent customer service, always.”

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Posted 5 years ago

“Highly recommend GoodHood. Not only for the products which are fantastic but the customer service and how quickly and smoothly the entire process is. Love it!”

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Posted 5 years ago

“Won a raffle which was unexpected. Delivery was relatively quick and was well packaged. If only I could win raffles more often! Defo recommend.”

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Posted 5 years ago

“very good! thank you”

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Posted 5 years ago

“Awesome as always. Here's to more purchases and raffles won!”

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Posted 5 years ago

“❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”

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Posted 5 years ago

Goodhood is rated 4.5 based on 2,314 reviews