Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“what i ordered came on time and was exactly what i ordered. i will definitely be purchasing from good hood again”

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Posted 9 months ago

“I love this store. Great selection, variety of well priced items. Buying a gift for yourself or someone else there's always something. And if I can't afford anything it's just nice to browse and see what's new.”

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Posted 9 months ago

“Great service at receiving the goods easy to return. However I’m still waiting for the refund..”

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Posted 9 months ago

“Good good is the best store with best service in London”

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Posted 9 months ago

“Great selection of goods and decent service!”

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Posted 9 months ago

“Always a great selection. Fast delivery too”

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Posted 9 months ago

“Good communication, fast delivery considering the Christmas period.”

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Posted 10 months ago

“Great throw, sent promptly… all good! Thank you. 😊”

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Posted 10 months ago

“Great communication, the package arrived promptly (although they did helpfully email to let me know it might be delayed) and everything was perfect upon opening. Goodhood has such a great selection of stuff, if I won the lottery this would be my first stop.”

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Posted 10 months ago

“Great service- prompt delivery”

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Posted 10 months ago

“Couldn’t fault them, packaging is better then any online retail store I’ve ever used, and they actually don’t sell out within seconds win win.”

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Posted 10 months ago

“Delivered in time for Christmas 🎄 My son loves it!”

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Posted 10 months ago

“I ordered something paid and you sent it well done.”

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Posted 10 months ago

“The staff in Goodhood are some of the friendliest staff I’ve met in retail. I’m a 57 year old woman. The staff are generally a lot younger than me but they are always super helpful and friendly and very unpretentious. Additionally it has a really great selection of clothing and homewares. Goodhood is a very unique shop in London.”

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Posted 10 months ago

“Lovely ashtray from Seth.. well packed, well communicated from sale to delivery.,. And the products are great.. stuff you don’t find anywhere. Will be shopping there again 🙂”

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Posted 10 months ago

“Very pleased with my order and service I received online from goodhood excellent quality product parcel delivered on time would definitely recommend this company”

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Posted 10 months ago

“All good - arrived promptly and exactly what I wanted”

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Posted 10 months ago

“All amazing, price, fast shipment and packaging. This is the first time I bought something from Goodhood and won’t be the last!”

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Posted 10 months ago

“Super fast shipping and quality products!”

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Posted 10 months ago

“My go to shop wherever possible now. Item arrived super quick (even though we were into Christmas week). Well packaged as always too. Thanks guys!”

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Posted 10 months ago

Goodhood is rated 4.5 based on 2,269 reviews