Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,278 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Hope the delivery service faster”

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Posted 5 years ago

“Love shopping at Goodhood. Great selection of products, great customer service, and quick delivery. I only wished they offer free shipping for all returns and exchanges.”

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Posted 5 years ago

“My favorite clothing store hands down”

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Posted 5 years ago

“Quick shipment, Goodhood is the perfect one-stop shop”

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Posted 5 years ago

“7 days to return after purchase is the worst thing ever, having to sell them to get the funds for a different size”

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Posted 5 years ago

Hi Tommy, Thanks for ordering from The Goodhood Store. On this occasion, I think there has been a misunderstanding. Your purchase is still eligible for a refund, as the 7 day return policy applies to in-store purchases only. Full details on the online return policies can be found here; https://goodhoodstore.com/deliveries-and-returns In the meantime, we’ve sent you an email with return instructions to the address you provided when making your order. Thanks and kind regards, Goodhood

Posted 5 years ago

“I never received my package. I filed a claim for investigation and I have yet to hear back nor have I been refunded.”

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Posted 5 years ago

Hi Jonathan, We're sorry to hear that there has been an issue with your delivery. Please email help@goodhood.co.uk and we'll get to work resolving this for you. Thanks and kind regards, Goodhood

Posted 5 years ago

“Exellent shose,but the dilivery is too slow.”

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Posted 5 years ago

“Great, just great”

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Posted 5 years ago

“No messing around Quick and straight forward Easy Easy!”

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Posted 5 years ago

“Excellent product/delivery all the way to Poland!! cheers! Hector”

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Posted 5 years ago

“Fast delivery and good service!”

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Posted 5 years ago

“It was my first purchase of your company. I’m glad that the packaging is cool and quick delivery. I love Goodhood overall! ;)”

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Posted 5 years ago

“We exactly as it should have gone. Had no problems with goodhood and am very thankful that they had such an excellent sale on. :)”

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Posted 5 years ago

“Managed to pick these up on Goodhood when they were sold out elsewhere. Good value and speedy delivery! Already recommended Goodhood to a few friends :)”

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Posted 5 years ago

“Always top service and product”

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Posted 5 years ago

“Amazing, always deliver on time”

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Posted 5 years ago

“Quick and easy with a sprikle of quality”

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Posted 5 years ago

“Fast response and fast delivery. Excellent ,keep it up”

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Posted 5 years ago

“Thanks Guys for this one.. excellent efficient service and a cool store for a change in London 👏👍😜 Bravo”

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Posted 5 years ago

“good quality product”

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Posted 5 years ago

Goodhood is rated 4.5 based on 2,278 reviews