Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,282 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged, quick delivery, easy returns.”

Helpful Report

Posted 7 years ago

“The packaging and stickers, arriving as scheduled and always looks as per the photos and description on the site, never deceiving, which has been an issue I found on other websites.”

Helpful Report

Posted 7 years ago

“Great gear, fast delivery”

Helpful Report

Posted 7 years ago

“Shipped shoebox in flimsy packaging so box was damaged upon arrival. Shipping was very slow.”

Helpful Report

Posted 7 years ago

“The international shipping was fantastic, it was extremely fast! But i did have one problem with it”

Helpful Report

Posted 7 years ago

“Delivery timing perfect, great service”

Helpful Report

Posted 7 years ago

“Always keep it OG in terms of goods and customer service. Cheers lads and ladies”

Helpful Report

Posted 7 years ago

“Goodhood is the best store in the world”

Helpful Report

Posted 7 years ago

“dope releases”

Helpful Report

Posted 7 years ago

“If the items are shoes. I suggested send it with boxes so the original box don't easily.”

Helpful Report

Posted 7 years ago

“The German postal company lost my package with the purse I bought and the Goodhood store was very friendly. They sent me another purse. Very friendly and fast.”

Helpful Report

Posted 7 years ago

“I am more than happy with the chain.”

Helpful Report

Posted 7 years ago

“It's my second time to purchase in Goodhood and it's have a responsible and quickly shipment.thanks”

Helpful Report

Posted 7 years ago

“Very happy with all the products. All of high quality, and everything was packaged well, arrived very quickly too!”

Helpful Report

Posted 7 years ago

“Freshest garm selection going. Items are delivered quickly, with good communication, and are beautifully packaged.”

Helpful Report

Posted 7 years ago

“The parcel came faster then I expected and everything was just perfect. Love my new shoes”

Helpful Report

Posted 7 years ago

“Unfortunately the Norse projects Vorm Sweatshirt came with 1 sleeve too long.. Crazy right? for such an expensive item.”

Helpful Report

Posted 7 years ago

“so great shop in UK”

Helpful Report

Posted 7 years ago

“It's was a day late on delevery, I called to see if any thing could be done about this is was needed on the day requested but no one called me back. The jumper was not box or wrapped well. For a jumper that cost £95 I would expect for it to be better presented. I love goodhood but on line could be improved.”

Helpful Report

Posted 7 years ago

Hi Charlotte, we're really sorry to hear that you were disappointed with the packaging, we usually have great feedback on our wrapping and delivery services. We aim to get all parcels out within 1-2 days and unfortunately in this case there was a delay at DPD's depot causing your parcel to be late. We try our very best to provide the best possible service to our customers and the delay was communicated to you by DPD as soon as possible however please be reassured that this isn't the usual high standard we expect from our delivery provider and we hope this doesn't happen again.

Posted 7 years ago

“Great shopping experience, well wrapped and delivered with regular updates from both the store and courier”

Helpful Report

Posted 7 years ago

Goodhood is rated 4.5 based on 2,282 reviews