Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Pretty good!”

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Posted 7 years ago

“it took just a week for it to arrive- not only once i ordered from goodhood but twice and twice the time i received the same result. normally when i order items from other websites they take more than a week. so ya, i always trust goodhod and will never feel worried about when my items gonna arrive. nice work guys!”

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Posted 7 years ago

“The suede shoes I ordered came stained. It would be too cost prohibitive for me to send them back as I paid extensive taxes and shipping fees to import them to Canada. I asked for and was given a 25% refund of the purchase price. So I appreciate that. But still I now have an almost $300 pair of shoes that are less than perfect.”

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Posted 7 years ago

“Quick shipping”

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Posted 7 years ago

“beautiful item and very fast delivery”

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Posted 7 years ago

“Good price and quick delivery. Even better if delivery was free under £70 :P Thanks again! I love your website.”

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Posted 7 years ago

“Cult brand distributed by department store in record time”

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Posted 7 years ago

“just happy i am happy for them ?? ?? ??? ????”

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Posted 7 years ago

“But I am not received yet. Order Number is 202807”

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Posted 7 years ago

“deleveried good”

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Posted 7 years ago

“MY FAV SHOP EVER. CANT WAIT TO BE BACK IN LONDON!”

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Posted 7 years ago

“Crazy prices on shipping which did not arrive on the date expected. With that being said I was very happy with the product.”

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Posted 7 years ago

Hi Chris. Very sorry to hear about the delays with your shipping. Please could you email webstore@goodhood.co.uk and they will take a look into re-imbursing your shipping costs as a good will gesture. Best, Goodhood.

Posted 7 years ago

“Good Product”

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Posted 7 years ago

“The only place I could find pillar candles made from stearin. Excellent value and prompt delivery, I will definitely use you again ! Thanks”

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Posted 7 years ago

“From start to finish, it was an easy process. They even allowed me to change my address after purchase and were helpful throughout.”

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Posted 7 years ago

“Very helpful with exchange. Thanks”

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Posted 7 years ago

“Great selection of quality fashion Efficient service”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Speedy delivery, excellent customer service. Will definitely be shopping with you guys again”

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Posted 7 years ago

“great curated selection, quick shipping - will definitely buy again!”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,314 reviews