Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality”

Helpful Report

Posted 6 years ago

“Quick Postage”

Helpful Report

Posted 6 years ago

“Not good quality for the money and please don’t tumble dry or it will fit a child”

Helpful Report

Posted 6 years ago

“Super quick delivery . Well packaged . Always a pleasure . The Goodhood hooded sweater is absolute top quality , and at a reasonable price .”

Helpful Report

Posted 6 years ago

“Efficient and friendly.”

Helpful Report

Posted 6 years ago

“These trainers were a present for my boyfriend and he loved them! Only thing I would say is.. after spending 210£, I would’ve thought delivery would be free.”

Helpful Report

Posted 6 years ago

“Amazing service, really helpful staff as well!”

Helpful Report

Posted 6 years ago

“i was surprised to find the trainers available online. ordered and arrived the following day which made my week.”

Helpful Report

Posted 6 years ago

“Delivery was so fast”

Helpful Report

Posted 6 years ago

“Parcel came fast with reasonable shipping cost! Shoes so comfy and were easy to order! Would have liked more tissue in box to protect shoe or a bag”

Helpful Report

Posted 6 years ago

“Great product selection and great quality. My go to store for underground brands!!”

Helpful Report

Posted 6 years ago

“Sarah Duree was the recipient and I was the sender. Goodhood is very efficient and you kept me informed from start to finish. Will definately use your online store again. Thanks Pam MacLean”

Helpful Report

Posted 6 years ago

“I”

Helpful Report

Posted 6 years ago

“Quick delivery :)”

Helpful Report

Posted 6 years ago

“Amazing service and packaging!”

Helpful Report

Posted 6 years ago

“Great product fast delivery and amazing packaging keep doing what you are doing and keep being 100% for customers”

Helpful Report

Posted 6 years ago

“I ordered two very small value items (total £8). You sent one of them the wrong colour. When I complained I was told it was my responsibility to return the wrong one (by tracked service to boot). By the time I've paid for this it suddenly doesn't seem so cheap. Am I going to be expected to pay for the postage of the replacement item (which may or may may not be right?) Surely any reasonable company, on learning it had made a basic mistake of this type, would simply send out a replacement gratis?”

Helpful Report

Posted 6 years ago

“Delivery as stated, well packaged, 10/10.”

Helpful Report

Posted 6 years ago

“Everything was perfect! Product, packaging & delivery!”

Helpful Report

Posted 6 years ago

“Lovely moving in gift . Quality throw Super fast delivery Highly recommend Goodhood”

Helpful Report

Posted 6 years ago

Goodhood is rated 4.5 based on 2,314 reviews