Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,280 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of ordering, fast delivery and updates throughout. Good packaging and liked that the receipt was easily found. Ordered a birthday present for my daughter and she was very pleased with the purchase! What good online retailing looks like :)”

Helpful Report

Posted 6 years ago

“As usual, the items are top notch and the service is second to none. Been shopping at Goodhood for years and I can’t see that changing.”

Helpful Report

Posted 6 years ago

“Very good delivery alternatives and service. Unfortunately the item I bought was very small in Size. I’m normally a size M and bought L to be on safe side,”

Helpful Report

Posted 6 years ago

“Package was well packed and shipping was quite fast!”

Helpful Report

Posted 6 years ago

“Fast shipping, good prices, no problems”

Helpful Report

Posted 6 years ago

“VERY GOOD^^^^^”

Helpful Report

Posted 6 years ago

“Great product and delivered promptly, will definitely use Goodhood again.”

Helpful Report

Posted 6 years ago

“the best service!!!!”

Helpful Report

Posted 6 years ago

“Item is decent quality but quite expensive. Delivery is another added expense, quite unreasonable to charge £4 for a pin to be sent.”

Helpful Report

Posted 6 years ago

“Good quality”

Helpful Report

Posted 6 years ago

“Quick Postage”

Helpful Report

Posted 6 years ago

“Not good quality for the money and please don’t tumble dry or it will fit a child”

Helpful Report

Posted 6 years ago

“Super quick delivery . Well packaged . Always a pleasure . The Goodhood hooded sweater is absolute top quality , and at a reasonable price .”

Helpful Report

Posted 6 years ago

“Efficient and friendly.”

Helpful Report

Posted 6 years ago

“These trainers were a present for my boyfriend and he loved them! Only thing I would say is.. after spending 210£, I would’ve thought delivery would be free.”

Helpful Report

Posted 6 years ago

“Amazing service, really helpful staff as well!”

Helpful Report

Posted 6 years ago

“i was surprised to find the trainers available online. ordered and arrived the following day which made my week.”

Helpful Report

Posted 6 years ago

“Delivery was so fast”

Helpful Report

Posted 6 years ago

“Parcel came fast with reasonable shipping cost! Shoes so comfy and were easy to order! Would have liked more tissue in box to protect shoe or a bag”

Helpful Report

Posted 6 years ago

“Great product selection and great quality. My go to store for underground brands!!”

Helpful Report

Posted 6 years ago

Goodhood is rated 4.5 based on 2,280 reviews