Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Can’t remember what I bought now….oh yeah - hats off to a great service & product selection!”

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Posted 2 months ago

“Super speedy service!”

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Posted 2 months ago

“Took months to receive packages and had no response to emails”

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Posted 3 months ago

“Hello. I live in South Korea, one of the Asian countries. I recently purchased from “GOOD HOOD,” a British fashion retailer, and I was very satisfied. In particular, it was very convenient to be able to receive the product through “DDP.” If there are good prices in the future, I would like to purchase again. In particular, I hope to purchase British unique brands that are popular in Asia at reasonable and good prices (EX: BARBOUR, BURBERRY). I would also like “GOOD HOOD” to actively inform me of discount events via email. Thank You :)”

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Posted 3 months ago

“Very fast delivery and great product.”

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Posted 3 months ago

“Always my go to place for new clothes. Brilliantly curated selection at unbeatable prices and delivery is unbelievably quick.”

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Posted 3 months ago

“I love Goodhood and have lived 5 minutes away from the store for the last 3 years. I regularly go in but for last year have been continuously ignored by the customer service team about the rewards system. It has been very disappointing and stopped me want to buy from the store.”

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Posted 3 months ago

“Beautiful Wacko Maria necklace! Ordered one day here the next! Love a bit of Goodhood ❤️”

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Posted 3 months ago

“Annoying can only take vouchers for store purchases.”

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Posted 3 months ago

“All around great shopping experience”

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Posted 3 months ago

“Excellent purchase- arrived in goodtime.”

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Posted 3 months ago

“Always excellent speedy service x”

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Posted 3 months ago

“Good service, love the t-shirt. :)”

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Posted 3 months ago

“Great shop :)”

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Posted 3 months ago

“Love all three of my suicoke sandals and massive thanks to Harry in customer services for finding and rushing out the last pair, perfectly timed for the heatwave : )”

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Posted 3 months ago

“Unbelievable service. They kept me informed of why the order was going to be slightly late. Will use again”

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Posted 3 months ago

“Quick shipping and great communication with tracking details. Absolutely love the packaging. Will definitely order again from you guys.”

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Posted 3 months ago

“Quick delivery is good.”

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Posted 3 months ago

“Couldn’t fault, great price, quick delivery, nicely packaged - perfect !!”

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Posted 3 months ago

“Great service. Big up the indies ✊️”

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Posted 3 months ago

Goodhood is rated 4.5 based on 2,269 reviews