Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Always great!”

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Posted 1 year ago

“Alway reliable and quick. Never had an issue.”

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Posted 1 year ago

“I had an issue with the delivery by DPD but it has now been sorted out by Goodhood who were helpful”

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Posted 1 year ago

“The service and payment method are really good, and the delivery time is very fast compared to other platforms.”

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Posted 1 year ago

“The sale advisor on the shop floor was lovely ! She helped me with the sale items, and advice to try as the return policy is different with sale ! I was with a baby and a stroller … and she was very Helpful! Thank you I had a super good experience and I’m super happy with my dress!”

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Posted 1 year ago

“Loved it all”

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Posted 1 year ago

“Awesome store.... possibly my new favourite place to shop”

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Posted 1 year ago

“Product delayed refunded - no explanation”

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Posted 1 year ago

Hey, I am sorry for your disappointing experience. Please give help@goodhood.co.uk and we can try and sort this out for you! Thanks, GOODHOOD

Posted 1 year ago

“Always have huge respect for Goodhood.....really very good service,whether instore or online.staff are really helpful and knowledgeable with inquiries,and deliveries is fast as well...”

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Posted 1 year ago

“I DO LOVE THEIR WEBSITE AND PRODUCT SELECTION. THANKS FOR THE GREAT SERVICE OVER ALL.”

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Posted 1 year ago

“very nice”

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Posted 1 year ago

“I received an email to say my order had been delayed and it would be 2-4 days before they’d be dispatched so I replied asking for the order to be cancelled.I received no reply and the shoes were convientally dispatched the next day and then I was emailed back and told my order couldn’t be cancelled because it had been dispatched.Poor service.”

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Posted 1 year ago

“Great quality products, at good prices. Well packaged and speedy delivery.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Always the Best service with Goodhood never any complaints 10/10 no notes!!”

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Posted 1 year ago

“Always good”

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Posted 1 year ago

“Beautifully packed, speedy despatch & delivery. Perfect.”

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Posted 1 year ago

“Very good!!! Goodhood.”

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Posted 1 year ago

“Purchased from here recently and the service, speed I received the goods and the quality of the goods has been first class.”

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Posted 1 year ago

“Great service, lovely designs”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,269 reviews