Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent delivery. Christmas present so cannot comment on the gift.”

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Posted 10 months ago

“Ordered online they were here the next day can’t get better than that”

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Posted 10 months ago

“Super fast shipping. Really happy with my purchase. A really strong, thoughtful, curation of pieces on their site. Great to support an independent.”

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Posted 10 months ago

“Been buying here for years; always good service and great products.”

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Posted 10 months ago

“reliable, very quick delivery for this time of year and some really cool bits on the website”

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Posted 10 months ago

“Love this store. Absolute great products. Lovely staff.”

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Posted 10 months ago

“Super quick delivery and I love my new mittens - thanks!”

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Posted 10 months ago

“Great website, item was dispatched very quickly!”

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Posted 10 months ago

“quick delivery - good quality - great customer service”

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Posted 10 months ago

“I always enjoy coming to the Goodhood store. The staff are always welcoming and friendly, you can have a laugh with them but they also know their stuff! The web experience is just as good.”

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Posted 10 months ago

“Best store in london”

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Posted 10 months ago

“Great service, good packing, good communication”

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Posted 10 months ago

“Excellent products at a good price together with first class service.”

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Posted 11 months ago

“Amazing! Processed my order so fast and was out for delivery the exact same day. Product that arrived was perfect and couldn’t ask for any better. Will be purchasing from them again”

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Posted 11 months ago

“5 stars for the mug, 1 star for the customer service, utterly, utterly abysmal.”

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Posted 11 months ago

“Still the best store in Shoreditch”

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Posted 11 months ago

“Next day delivery takes over a week Wrong items delivered New items are ex display Returns policy does not include collection Customer service rep is good - but probably has a lot of practice as the rest of the operation is really poor.”

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Posted 11 months ago

“One of the best curated streetwear stores around. Always great service and top quality garms”

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Posted 11 months ago

“i was looking for the wales bonner collaboration and goodhood was the only one who send a notification that they have a pair available (: everything went well, and it seems that return process is quite simple too if you’re concern (haven’t returned the shoe myself but everything was provided)”

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Posted 11 months ago

“It is great to order from Goodhood because they are extremely consistent and reliable !!”

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Posted 11 months ago

Goodhood is rated 4.5 based on 2,269 reviews