Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Wide range of quality street and skate brands! The collabs are highly appreciated”

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Posted 6 years ago

“Great website easy to use, product purchased was delivered very quickly and packaged beautifully, already to give as a gift at Christmas.”

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Posted 6 years ago

“Always great service! good website, good handling and on time delivery.”

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Posted 6 years ago

“Fast delivery! Great service, and friendly staff! A++++”

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Posted 6 years ago

“Fast excellent delivery, packaging was perfect!!!”

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Posted 6 years ago

“Add returns in to the delivery”

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Posted 6 years ago

“good service but security tags were still on”

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Posted 6 years ago

“i love you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 6 years ago

“A wonderful shop where I can purchase wonderful items from Japan.”

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Posted 6 years ago

“good seller, thanks!”

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Posted 6 years ago

“Great product, great delivery. One of the best stores in the country.”

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Posted 6 years ago

“I just wanted to a moment to acknowledge you and how amazing your customer service is. First of all you newsletter was the reason why I was able to purchase Yeezy 350 Zebra. I thought It would be a long shot, however I succeeded to put an order through on your site. I made an order at 5:00AM Eastern Standard time Friday, and I had the sneakers Thursday 7:00PM Eastern In Buffalo, NY. The presentation with the awesome box and card. So amazing. Thank you, thank you, thank you. I was so impressed and I’ve ordered sneakers many places. You come second to NONE. Absolutely amazing. Thank you.”

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Posted 6 years ago

“Very quick and efficient and the gift wrapping was perfect!”

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Posted 6 years ago

“The only time I have sent an item back was just beacshe it was too big... All items are always per the website and the delivery is very very fast!”

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Posted 6 years ago

“Very prompt and efficient delivery fulfilled coming from an order from Asia. Very satisfied with the service provided. Thank you!”

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Posted 6 years ago

“Very good, slept on store , very fast shipping to ireland. A+++”

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Posted 6 years ago

“Very poor customer service with an awful returns policy. Arrogant staff.”

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Posted 6 years ago

Hi, Thank you for your order from The Goodhood Store. We’re really sorry that you feel aggrieved after speaking with our customer service team regarding an issue with your order. In this instance, we are surprised that you feel disappointed with the resolution provided. Having reviewed the case, it appears that you were promptly refunded despite the product in question being ineligible for a return on the grounds of hygiene and customer safety. We accept there was some contest to this initially, but did, after polite and cordial discussion choose to refund you in full and discard the now unsaleable product. Thanks and kind regards, Goodhood

Posted 6 years ago

“Easy, efficient service. Nice gift wrapping 😍”

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Posted 6 years ago

“One of the best store around. Thanks as always.”

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Posted 6 years ago

“Great service as always Thanks a lot👍👍👍👍”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,314 reviews