Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,279 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Fast delivery. Amazing packaging. It's all good”

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Posted 6 years ago

“I have shopped online with Goodhood for years. Always had a great experience and really happy with how the staff have handled returns, particularly with an item of jewellery, where many other retailers probably would have tried to wriggle out of their responsibility.”

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Posted 6 years ago

“Great products, pleasant service. Everything delivered overseas on time and savely wrapped.”

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Posted 6 years ago

“Nice chain. Exactly what I expected.”

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Posted 6 years ago

“Amazing service”

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Posted 6 years ago

“Great product, collab with Trevor Jackson, arrived quickly. What more do you want?!”

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Posted 6 years ago

“Perfect”

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Posted 6 years ago

“Easy to use website, prompt delivery also.”

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Posted 6 years ago

“I’ll be back!!!! And to visit the real store in London xx”

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Posted 6 years ago

“Excellent delivery time, updates and packaging.”

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Posted 6 years ago

“Ive not recieved the shoe since my order. There were no updates whatsoever from the store.”

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Posted 6 years ago

“An excellent item and exactly the reason I buy from Goodhood, just a quick browse can result in a must have purchase. The blanket itself is something unique and of the quality you expect from Stüssy. Naturally the service received was second to none and the main reason I always go back to Goodhood.”

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Posted 6 years ago

“Shame there isn't a more reasonable postage option for low priced items. Incense seemed to have lost its scent- perhaps its been in the shop for a while. Bit disappointed.”

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Posted 6 years ago

“I have always manage get highly soughted shoes from goodhood ans receieved delivery next day. the only thing i would say is that you announced to release off white nike converse chuck at midnight but you didnt release when you promised and I was awake for 2 hrs waiting and then you suddenly released the product at 6 am that was a bit naughty of you. (I really was loooking forward to try and purchase nike off white converse chucks but was disappointed )”

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Posted 6 years ago

“Excellent range of products, lightspeed shipping to Germany. Love the store!”

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Posted 6 years ago

“Great choice of products always have a look to see what’s new this was my first time ordering and it was a great experience and delivery was quick”

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Posted 6 years ago

“Goodhood consistently take in the best stock from some of my favourite brands. Returns are incredibly easy to do, even if i'm unsure on a specific item I can return it problem free if i'm not happy”

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Posted 6 years ago

“Quick delivery, great product. Wish I lived closer to London to shop in store.”

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Posted 6 years ago

“Love the store!”

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Posted 6 years ago

“Super quick shipping to Switzerland!”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,279 reviews