Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“I’ve shopped with Goodhood for many years and they’ve always been tip-top-topclass. The stores great also if you’re ever in London, very friendly and chill.”

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Posted 1 year ago

“Consistently Outstanding, always going the extra mile.”

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Posted 1 year ago

“Simply the best - from curation to service. Always can rely on the goodhood to bring you the good stuff”

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Posted 1 year ago

“Great product, thank you for the little extra goodies, will recommend 👌🏼👌🏼”

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Posted 1 year ago

“Well curated clothing. Good service, any issues have always been swiftly resolved.”

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Posted 1 year ago

“Excellent customer service from Goodhood. We tried to order the bag originally from another website, and they sent the wrong bag twice. Goodhood delivered the right bag on time.”

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Posted 1 year ago

“10/10 fave shop”

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Posted 1 year ago

“Items were delivered quickly and on time for a good delivery cost.”

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Posted 1 year ago

“I’ve been shopping here for years! COOL AF.”

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Posted 1 year ago

“Website is super clean and easy to use, delivery was quick, and one of the only brands whose email marketing doesn't annoy me (and this is coming from a CRM manager).”

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Posted 1 year ago

“I have the Goodhood pyramid shorts. They fit great and I have already worn them many times. Fast delivery as well!!”

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Posted 1 year ago

“Great product and great service.”

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Posted 1 year ago

“Always 10/10, thanks as always guys”

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Posted 1 year ago

“Always great selection of items and designers. Also great sales. Staff in store always friendly and helpful.”

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Posted 1 year ago

“Top class clothing & service”

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Posted 1 year ago

“Never disappoints. Keep it up 👍🏽”

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Posted 1 year ago

“Great quality, colour and size, speedy delivery ... happy as always x”

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Posted 1 year ago

“Always have the most stun clothes and SPEEDY delivery”

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Posted 1 year ago

Hey Jemimah, Thank you for taking the time to leave a review, we appreciate it! Best, GOODHOOD

Posted 1 year ago

“Goodhood sent the wrong-sized shoes and then tried to exclude the initial delivery fee from my refund after returning the order.”

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Posted 1 year ago

Hey Sam, Thank you for taking the time to leave a review. Not sure if you had missed my reply to your email before placing this review, but I stated that if the incorrect size was sent from our side, we would of course waive the return costs. I've sent you another email in case you missed he first! Thanks, GOODHOOD

Posted 1 year ago

“Great garms, great service, great shop”

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Posted 1 year ago

Hey Mark, Thank you for taking the time to leave a review, we appreciate it! Best, GOODHOOD

Posted 1 year ago

Goodhood is rated 4.5 based on 2,269 reviews