Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing mailouts with curated items. I love the loyalty scheme with the points too! Such a good idea. My only addition would be more ways to earn perks ;)”

Helpful Report

Posted 2 years ago

“Top class service and very good communication as well!”

Helpful Report

Posted 2 years ago

“Excellent Customer service, The store was great and I was greeted by everyone from the ground floor and the basement. I found everything I needed quickly My Yod&Co placemats and Hay crates look great. I would recommend them to anyone who is looking to spruce up their dining table and organise their cupboards.”

Helpful Report

Posted 2 years ago

“I think it's done well, but I also hope that the specials can be purchased in the store”

Helpful Report

Posted 2 years ago

“Favourite store…. Keep it up! 💕”

Helpful Report

Posted 2 years ago

“Beautiful clothes and prompt delivery. Return service could be better”

Helpful Report

Posted 2 years ago

“As described, quick delivery”

Helpful Report

Posted 2 years ago

“Great customer experience, quick delivery!”

Helpful Report

Posted 2 years ago

“Beat shop in london”

Helpful Report

Posted 2 years ago

“All good in the hood.”

Helpful Report

Posted 2 years ago

“We were treated by Giacomo who was very welcoming and helpful! We have visited Goodhood many times before with friends and are always left with a lovely experience! Couldn’t recommend this store enough!”

Helpful Report

Posted 2 years ago

“Faultless experience, the best. I expect nothing less from Goodhood :)”

Helpful Report

Posted 2 years ago

“Super fast delivery and easy to shop. Would definitely shop again and great to support an independent.”

Helpful Report

Posted 2 years ago

“Love the product, but it arrived with a security tag on :/”

Helpful Report

Posted 2 years ago

“IT was very easy to navigate the site, and find what I wanted to order. All in all, it was a very straightforward process, and the updates were very helpful too.”

Helpful Report

Posted 2 years ago

“I was pleased with my shopping experience with Goodhood. The items arrived quickly and I received a prompt refund when one of the items didn't fit how I liked. My only criticsm was how the items were packaged when they arrived. For the amount of money spent on the clothing, they only were protected by the parcel bag, and werent wrapped in any other protective sleeves or packaging.”

Helpful Report

Posted 2 years ago

“Despatch and delivery time was awful, with little updates. Packaging and product was good.”

Helpful Report

Posted 2 years ago

Hey Ross, I have sent you an email regarding your order! Hopefully we can get this resolved for you today. Thanks, GOODHOOD

Posted 2 years ago

“Speedy delivery.I love this store for the selection of not only clothing but housey bits as well.”

Helpful Report

Posted 2 years ago

“Brilliant service from start to finish. Fast delivery and good communication. I will definitely be using this company more in the future”

Helpful Report

Posted 2 years ago

“Beautiful store. Kind and engaging staff. Couldnt be better!”

Helpful Report

Posted 2 years ago

Goodhood is rated 4.5 based on 2,269 reviews