Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,279 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,279 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Great store with an interesting range of products. Using DPD as delivery agents is the only thing preventing a 'Very Good'. They are not sufficiently reliable/honest re deliveries for a store and product range of this quality.”

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Posted 6 years ago

“Great and fast service!”

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Posted 6 years ago

“Great selection of high quality products, and superb service! will be coming back to shop here soon.”

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Posted 6 years ago

“They have what I’m looking for and the bits that I didn’t know I needed.”

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Posted 6 years ago

“The stitched lettering on the cap was really bad, not worth the £60”

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Posted 6 years ago

“Goodhood have excellent service as well as a fantastic collection.”

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Posted 6 years ago

“Good site to shop. But could be better if shipping cost to Singapore is cheaper abit..”

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Posted 6 years ago

“Processing and delivery was fast. Packaging is awesome. Thanks Goodhood!”

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Posted 6 years ago

“Perfect online experience. Purchase was quickly dispatched and the subsequent refund was dealt with very efficiently.”

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Posted 6 years ago

“excellent service!!!”

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Posted 6 years ago

“Great service as always👍👍👍👍👍”

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Posted 6 years ago

“Brilliant customer service . I had ordered 2 pieces from the sale and one piece was wrong , before I had received the parcel , I had an email explaining the problem and explaining how to send it back free of charge . Refunded the original postage. Cheers”

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Posted 6 years ago

“Everything was fine! Fast transaction. Fast shipping. And also fast refund (sorry, it just did not look on me). Keep up the good work and thanks!”

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Posted 6 years ago

“Great service! Definitely will shop st Goodhood again.”

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Posted 6 years ago

“The best store in London. I hope I can go again with the perfect coffee in my life.”

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Posted 6 years ago

“Goodhood is without doubt my favourite menswear store - nice products and friendly staff, the latter of which many many London clothes shops cannot claim. It would be great to see collections from brands like Brain Dead, Needles and Sasquatchfabrix expanded, and others like Engineered Garments included in the mix. Keep up the good work!”

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Posted 6 years ago

“Obsessed with Goodhood.”

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Posted 6 years ago

“Bingo each n' every time x”

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Posted 6 years ago

“Goodhood is the best shop in London. Great products, helpful staff, perfect ♥️”

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Posted 6 years ago

“As always, a fantastic service with fast delivery.”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,279 reviews