Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Goodhood provided good pricing on it's products and a reasonable shipping rate to Australia. I was given prompt updates regarding the status of my purchase and was given accurate information. When the package arrived it was wrapped professionally and gave that same sensation of receiving a present (that you paid for :P) . The inclusion of the stores brand on a vinyl sticker was a awesome bonus, it's pretty slick and groovy. The excellent curated selection is really cool and exhibits a unique lifestyle approach. The website is stylish in all the right ways, I especially love how the photography for the stock showcases the products as they are, makes it easy to tell (almost) exactly what you getting. It's a refreshing showcase of brands and products that don't follow trends and don't necessarily follow anything beyond the vision of what the store is trying to promote. Overall it was a pretty 10/10 experience shopping from Goodhood, definitely will consider being one of the main places when purchasing new digs and chigs. Cheers!”

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Posted 7 years ago

“Efficient and helpful.”

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Posted 7 years ago

“seamless service and fast delivery!”

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Posted 7 years ago

“Nice site, great products.”

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Posted 7 years ago

“Top drawer.”

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Posted 7 years ago

“Super fast delivery and excellent email updates etc. throughout the process. Also nicely packed as always!”

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Posted 7 years ago

“Still waiting for refund I sent last week. Thanks”

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Posted 7 years ago

Hi Damian, Apologies but as we are currently on sale, the online dispatch team are extremely busy. You refund will be processed, but please allow up to 5 working days, upon us receiving it, for this to happen. If you have any further questions in regards to your return status, please email the team on webstore@goodhood.co.uk and they will happily assist you with a status. Regards, Goodhood.

Posted 7 years ago

“They've got a great range of clothing and homewares. Their store is really nicely curated with unique brands and styling.”

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Posted 7 years ago

“They've got a great range of clothing and homewares. Their store is really nicely curated with unique brands and styling.”

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Posted 7 years ago

“I bought these shoes from goodhood because I can't usually find unique vans colourways or styles in Australia. I love goodhood for its range. The online shop is easy to use. The international shipping was really fast and the shoes were carefully packed.”

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Posted 7 years ago

“Nice Product”

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Posted 7 years ago

“Quality and design and quick shipping”

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Posted 7 years ago

“I love the stuff Goodhood is selling. Quick shipping.”

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Posted 7 years ago

“Amazing! Good gift wrap too”

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Posted 7 years ago

“Prompt delivery, excellent communication, perfect product!”

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Posted 7 years ago

“Delivery was fast, very well presented and great selection of products.”

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Posted 7 years ago

“Excellent service - item arrived the next day.”

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Posted 7 years ago

“I love my new Vans, I didn't find this colour anywhere else. Well packed and quick delivered. Very happy”

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Posted 7 years ago

“Ordered a tote bag and arrived with a rip, which to be fair was quite unnoticeable but Goodhood (Andy in particular) were more that happy to get a replacement out straight away. Some of the best customer service I've had in a long time! Hats off to you Goodhood!”

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Posted 7 years ago

“Good clear www. Excellent communication about the delivery. Loved everything I ordered.”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,314 reviews