Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Always the best selection, friendly customer service and super fast delivery. Girls love Goodhood!!!”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“I love goodhood! I’ve purchased in store many times and the experience is always amazing! The staff are very friendly and helpful. Ofcourse the products are fantastic, such a wide variety of products and new and unknown brands which you can’t purchase anywhere else! The online experience is also super easy, delivery was efficient and opening the package was nice. Nothing but good things to say, very loyal customer!”

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Posted 2 years ago

“All staffs were kind and helpful! 🌸”

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Posted 2 years ago

“Came well packaged and quick, love my shoes”

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Posted 2 years ago

“As soon as I walked in the door the Goodhood crew were on hand to help out. Always super nice and friendly. Still my favourite shop!”

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Posted 2 years ago

“Very communicative and updated me on all stages of the dispatch process. Reasonable price for shipping. Quick and easy purchasing process.”

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Posted 2 years ago

“Very quick delivery and product arrived in perfect condition!”

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Posted 2 years ago

“always a pleasure to deal with nice and easy with quick delivery and item always arrived perfectly packed just how you want it to be”

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Posted 2 years ago

“Friendly, efficient, personable.”

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Posted 2 years ago

“Excellent website, ethos, items and delivery. 10/10”

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Posted 2 years ago

“Goodhood is my go too retail site, the site offers unique clothes and shoes I can't find anywhere else, always happy with the quality and if something doesn't fit perfectly, I've never had an issue with their returns policy.”

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Posted 2 years ago

“Great website and an amazing selection of products. I really enjoyed the shopping experience, however, the shipping to Guernsey was very expensive. I will definitely shop again but will be doing one big order so that I pay less postage. I have also not been notified that my parcel has shipped yet, after 5 days.”

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Posted 2 years ago

“Very swift, landed straight into my inbox. Forwarded onto my sibling as a gift to their birthday straight away.”

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Posted 2 years ago

“The staff are always helpful and friendly!”

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Posted 2 years ago

“Always great quality products and selection. Really fast delivery which was also free as spent over £100”

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Posted 2 years ago

“Great experience and even better products.”

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Posted 2 years ago

“Always find something I want to buy and more! Great source of inspiration and shopping experience.”

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Posted 2 years ago

“Very helpful and friendly staff”

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Posted 2 years ago

“Great people to deal with and a great selection of items 😊”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,314 reviews