Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,277 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Love shopping at Goodhood! The store is a great place to visit, browse, and shop. The staff are very helpful with advising on the products. I often buy online and the service is always so fast.”

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Posted 2 years ago

“Simple, got exactly what I wanted, all very smooth.”

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Posted 2 years ago

“The very few times something isn’t perfect, GH have sorted ASAP. 👍🏼”

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Posted 2 years ago

“Awful customer service”

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Posted 2 years ago

Hi, I am sorry to hear about your poor experience with our customer service. We have contacted you directly to get to the bottom of the issue. Thanks Ben

Posted 2 years ago

“Always my go to. Always reliable. Always the best on offer.”

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Posted 2 years ago

“Shopping online at Goodhood is smooth professional and easy. Whoever came up with the website design is a masterclass genius and knows how to invite people in to buy. Thanks again. I only wish I could afford a lot more and I wouldn’t be off it. Michael”

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Posted 2 years ago

“Really nice selection of clothes. Quick delivery and great service.”

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Posted 2 years ago

“Great collection + great tunes playing which is a plus!”

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Posted 2 years ago

“Shopping experience was great! Staff very helpful by keeping my items on hold for me & fetching different sizes, paying was very quick & easy.”

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Posted 2 years ago

“My recent visit was great…I was a bit indecisive about which wallet to go for but the sales assistant was really patient and helpful. He went to check if there were any other styles not on the shop floor.”

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Posted 2 years ago

“First time ever in the store and it was lovely! Amazing to see Boy Smells candles in a physical store 😀”

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Posted 2 years ago

“Great online store with loads of choice. A lot of items were out of stock though and items seem to go out of stock very quickly from their site. Also thought the delivery would be quicker but it took 3/4 days on express.”

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Posted 2 years ago

“Goodhood always have a consistantly brilliant curation of fashion and homeware ! They never disappoint and shipping is always super efficient - my go to store for All Things Good 🌺”

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Posted 2 years ago

“My go-to store. Great brands and the staff are always friendly and very knowledgable! The new website is class. Take my money!”

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Posted 2 years ago

“Lovely staff and a wonderful selection of pieces. I got a pair of sunglasses that I adore.”

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Posted 2 years ago

“I always love the clothes selction at Goodhood as it's varied and niche.”

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Posted 2 years ago

“Always the freshest threads and best service”

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Posted 2 years ago

“I came in to buy a gift for my girlfriend and the staff could not have been more helpful. Goodhood is more of an experience than just a transaction. Big love GH.”

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Posted 2 years ago

“Sneakers are stained and have asked for an exchange but no one has replied yet.”

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Posted 2 years ago

Hi Matthew, We're sorry to hear that you received some sneakers that have an issue with them. We have contacted you directly to rectify the issue for you. Thanks The Goodhood Store

Posted 2 years ago

“Gret service”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,277 reviews