Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent”

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Posted 6 years ago

“The service from Goodhood was great.”

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Posted 6 years ago

“Always an excellent service. Great shop, happy, helpful staff.”

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Posted 6 years ago

“Great service, easy to order online and had support over the phone. Item arrived on time and in perfect condition. Thanks Goodhood!”

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Posted 6 years ago

“Great selection of high quality products with quick delivery!”

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Posted 6 years ago

“such a nice store. GOAT”

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Posted 6 years ago

“Had some confusion regarding an order I made online, as I did not receive an email confirmation and the site crashed while going through payment due to a bug release. I rang up, and Lee answered the phone and reassured me that my order had gone through. He also sent me a written email confirmation, to confirm. All very clear, friendly and simple. Great customer service! Thanks Lee.”

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Posted 6 years ago

“Awesome products, packaged well and delivered on time. Thumbs up!”

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Posted 6 years ago

“My first onine shopping experience with this store, and may I say 5* service guaranteed. Ordered and delivered within 3 day's. Very good communication and item well packaged. Will definitely be purchasing again from this store. Brilliant. Please don't be put off by other reviews experiencing problems with online orders/ no communication. I found it to be the complete opposite. Fantastic!”

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Posted 6 years ago

“Extremely efficient.”

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Posted 6 years ago

“10/10”

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Posted 6 years ago

“Everythings good guys,delivery was prompt and recieved my order in good conditions. Thanks guys.”

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Posted 6 years ago

“quick delivery and beautifully wrapped”

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Posted 6 years ago

“Fast delivery. Overall recommended.”

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Posted 6 years ago

“Good service as always”

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Posted 6 years ago

“As expected always high quality products and good customer communications.”

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Posted 6 years ago

“Goodhood, my go to for anything from fashion to homeware. Always good, always successful, always returning. Great service and packaging and swift shipping.”

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Posted 6 years ago

“My item arrived promptly and well packaged.”

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Posted 6 years ago

“Stussy velour shorts are fantastic. Got them in the sale too which was a bonus. Quick delivery. Not my first time using goodhood and won’t be the last.”

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Posted 6 years ago

“Quick and easy delivery and process”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,314 reviews