Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,281 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“I bought some trainers and the store and delivery were excellent. Would definately shop with this store again. Fab thankyou and Merry xmas guys xxxxxxxxxx”

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Posted 6 years ago

“Great product selection. Always a good inspiration.”

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Posted 6 years ago

“Simply the best collab with vans!! Love Goodhood store.”

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Posted 6 years ago

“Best customer service, super nice, bestest stuff to buy which arrived quickly !”

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Posted 6 years ago

“Great product, communication and delivery”

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Posted 6 years ago

“Solid collection of Goods, and a Good service.”

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Posted 6 years ago

“Good service and fast delivery”

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Posted 6 years ago

“The goods arrived promptly, well wrapped etc. Good quality items too. All round a good shopping experience, I will definitely use again.”

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Posted 6 years ago

“less plastic bags inside. thanks”

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Posted 6 years ago

“Man got the good good from Goodhood.”

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Posted 6 years ago

“Stuff very good. Delivery very fast”

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Posted 6 years ago

“Best shop in London for quality & selection”

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Posted 6 years ago

“Website didn't crash like others and the shipping was very fast and well packaged upon arrival.”

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Posted 6 years ago

“Really quick and Efficient, delivered with ease.”

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Posted 6 years ago

“Perfect :)”

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Posted 6 years ago

“Staff are always great, collection/delivery is always fast & well presented, stock diverse & always just what i'm looking for”

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Posted 6 years ago

“Buy something that not always seen in shop.”

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Posted 6 years ago

“Reliable. and had the trainers I wanted that everywhere sold out of, also got my delivery sooner than expected”

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Posted 6 years ago

“I ordered two items which didn’t fit I wanted to exchange for a bigger size I had to return them which cost £7 and reorder which cost another £6 not very happy with those prices”

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Posted 6 years ago

Hi Louise. Sorry to hear about this. We do re-ship exchanged products back out for free, you wouldn't of had to place an additional order. As a good will gesture, we will happily refund your second shipping costs on the order for the alternative size. Please contact webstore@goodhood.co.uk and the team will assist. Best, GH.

Posted 6 years ago

“very good service speedy delivery no probs with return and quick credit”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,281 reviews