Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service! Super fast delivery”

Helpful Report

Posted 2 months ago

“Perfect experience. Fast ship and kept me updated”

Helpful Report

Posted 2 months ago

“Got there in the end”

Helpful Report

Posted 2 months ago

“Favourite trousers ive bought in a while”

Helpful Report

Posted 2 months ago

“Very responsive on email, rapid delivery & quality product. Mad for it”

Helpful Report

Posted 2 months ago

“Superb all round. Thank you.”

Helpful Report

Posted 2 months ago

“I have been looking for this piece for a while now! I was thrilled to find it! It arrived quickly and I cannot wait to wear it this winter!”

Helpful Report

Posted 2 months ago

“Consistency one of the best independent shops in London, for fashion, interior and anything rare and beautiful. It’s always such a treat shopping here. The staffs are always warm and friendly as well which is a huge bonus.”

Helpful Report

Posted 2 months ago

“Overall, still waiting for you guys to get back to me on the issue i am facing with one of the items, so far reliable, but can't say it for sure yet. Customer Service is a not responding entity, they just asked me to review my poor review, and i did, even poorer. Hope they will get back to me, in my opinion, this is a bit absurd. By clothes, they are actually pretty cool, don't buy electronics, maybe candles if they have it?”

Helpful Report

Posted 2 months ago

“Always stocked with nice goods easy to order online and delivery times are excellent 👌”

Helpful Report

Posted 2 months ago

“Great service. I bought a couple of journals. Packaged well. No damage or marking and this is the type of piece that would be damaged easily. Prompt delivery. Am eying up a Goodhood hoody for when the weather gets a little cooler. Would definitely recommend. Thanks Team Goodhood.”

Helpful Report

Posted 2 months ago

“Fantastic turnaround time for international orders and the selection always goes hard.”

Helpful Report

Posted 2 months ago

“First of all, I want to say that I am a male buyer of Global Shopping. I have visited all the well-known shopping websites. I think your website has always been good. The page design is simple and clear, the operation is convenient, and the shopping experience is very good! In addition, the delivery efficiency is also very high! I hope you can keep it up as always! Finally, I wish you all the best!”

Helpful Report

Posted 2 months ago

“Love goodhood. Usually buy in store, but tried online and fast shipping, great packaging and very happy with everything.”

Helpful Report

Posted 2 months ago

“Great selection of items at good prices. Quick delivery aswell”

Helpful Report

Posted 2 months ago

“Item hasn’t arrived. Ordered over 3 weeks ago. Getting no response on email about it.”

Helpful Report

Posted 2 months ago

“Always slays. Best ethos, environment, choice of options and super friendly staff that aren’t too overpowering. Will miss the old space but get why they’ve had to move for better footfall. Love to see they’re still doing events and brand activations to keep the community gathering. Goodhood life 💚”

Helpful Report

Posted 2 months ago

“Good communication helped me out with a order”

Helpful Report

Posted 2 months ago

“There were good selections at the store, a vast array of home goods that I would actually get. Workers were friendly and service was top tier I would say.”

Helpful Report

Posted 2 months ago

“I have purchased a shoes from Goodhood and the size is wrong. I have retuned the shoes back.”

Helpful Report

Posted 2 months ago

Goodhood is rated 4.5 based on 2,269 reviews