Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,280 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was simple and clear and the shipping was surprisingly fast!”

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Posted 6 years ago

“They were pretty quick.”

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Posted 6 years ago

“Wrong size shipped Box is broken.”

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Posted 6 years ago

“Excellent product selection and great service.”

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Posted 6 years ago

“Great selection of products. Love the lifestyle store and the japanese brands you offer.”

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Posted 6 years ago

“Product arrived in time.”

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Posted 6 years ago

“Excellent service, creative ideas, great sales!”

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Posted 6 years ago

“Sale item was cheap. Postage was way, way too much. Six pound for a t-shirt.”

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Posted 6 years ago

“Great service and speedy delivery”

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Posted 6 years ago

“Super quick responses, really great service in terms of explaining returns, etc. Great experience shopping at Goodhood, keep up the good Work! :)”

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Posted 6 years ago

“Very fast delivery of quality goods.”

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Posted 6 years ago

“Good..*100000”

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Posted 6 years ago

“Ticked every box”

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Posted 6 years ago

“Very happy with my purchase through the website. I live in the USA and the shipping was prompt and the item delivered in perfect condition.”

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Posted 6 years ago

“Such quick shipping to the US! The fact that nothing stood out about the process was a good thing because everything went smoothly and exactly as I wanted it to. This is how online shopping should be!!”

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Posted 6 years ago

“bought sum shoes, love em”

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Posted 6 years ago

“Delivery arrived quickly and efficiently. The product itself is sheer quality from our legacy (as always). Cant describe enough how good the chino 22 wool trousers are from the look, feel, colour and fit.”

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Posted 6 years ago

“Fast shipping + amazing store”

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Posted 6 years ago

“Pretty fast”

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Posted 6 years ago

“Customer service good. Efficiently and politely answered a telephone query re order. Quick delivery with good courier”

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Posted 6 years ago

Goodhood is rated 4.5 based on 2,280 reviews