Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Good Happy me”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Good communications and good service - I had a problem and they resolved it quickly - good customer service”

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Posted 5 years ago

“Bought a few things, were spot on, delivered quick and packaged perfectly.. deffo recommend!!”

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Posted 5 years ago

“awesome purchase”

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Posted 5 years ago

“i am so happy”

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Posted 5 years ago

“excellent independent store with a great range of products”

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Posted 5 years ago

“They have a wide range of excellent products with a very good postage service i would highly recommend this company”

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Posted 5 years ago

“5 stars and rockin red All Stars already!”

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Posted 5 years ago

“Amazing service as always and nice to see the amount of plastic being reduced. Maybe instead of the plastic bubble wrap type stuff, it could be recycled newspaper packing? Can't fault anything about them. Always good vibes.”

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Posted 5 years ago

“Fast and easily traceable delivery, will definitely order from here again!”

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Posted 5 years ago

“probably the best independent in the UK.”

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Posted 5 years ago

“Good dispatch and delivery times. Have shopped with Goodhood a few times and never had any problems. Would recommend to anyone who's after the latest street wear or sneakers!”

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Posted 5 years ago

“I ordered my shoes on July 4th and they didn't ship until 5 days later so I didn't get my package when I needed it. When I reached out to the company they didn't respond until almost two days later, and offered no help, which is understandable considering the package was already being transported, but no refund on my shipping or any sort of compensation. The box it came in was trashed and so was the shoe box. Shoes are great though.”

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Posted 5 years ago

“Perfect service as usual.”

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Posted 5 years ago

“My favorite store in London. Online could go more quickly/have a better looking package to match the aesthetic of the store. Otherwise 5stars”

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Posted 5 years ago

“My partner lived his jumper! I was impressed with delivery, and the communication theoughout delivery! Would definitely order from GoodHood again :)”

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Posted 5 years ago

“Superb Service Perfect Price Exeptional item Zero Hassle and Information And Loved my first buy Definitely be back very soon”

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Posted 5 years ago

“What can I say about the Goodhood store, they are amazing. My experience with them was excellent and would recommend them to everyone. I was able to find a pair of trainers that I couldn’t find anywhere else in my size. Delivery was very quick, the product arrived quicker than other high street stores I had ordered from before. The product was excellent and I was extremely happy with what I had purchased. While purchasing the item I noticed they had a extra discount code which I forgot to add. I emailed the Goodhood store and they refunded me the amount the discount code would have given me. All in all I have had a great experience buying from the Goodhood store and will definitely be buying from them again.”

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Posted 5 years ago

“Fantastic price and service. Recommended!”

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Posted 5 years ago

Goodhood is rated 4.5 based on 2,314 reviews