Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Delivery and communication was swift and clear. Absolutely no complaints. Great service. Thanks.”

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Posted 8 years ago

“I discovered GH about a year ago, I'm now obsessed. I love the range of clothing/homewear but it's the whole shopping experience that makes it so great. I generally buy online and I must say, hats off to the online styling team as there are items I have bought online that I wouldn't have even picked up in the store. They really do fashion everything perfectly including their choice of model. Delivery is also very efficient. Pricey maybe?? A slower cheaper option could be an option.....HOWEVER that's the price you pay to get your items so quickly I say. Times when I have visited the store, I've found the staff super helpful, pleasant to chat to and just generally very approachable. GREAT shopping experience all round GH. TOP MARKS!”

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Posted 8 years ago

“Unfortunately sent me the wrong item but you give an edge to style”

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Posted 8 years ago

“I was hoping to have my delivery faster than it arrived. I paid for 1-2 day delivery but it took 2 days just to process the order.”

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Posted 8 years ago

“Very happy with product, Great quality and design! Delivery prompt 10/10 service.”

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Posted 8 years ago

“easy, quick transaction done on my phone, thanks”

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Posted 8 years ago

“Sent wallet, was late but good customer service”

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Posted 8 years ago

“Great products, very quick delivery!”

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Posted 8 years ago

“Staff provide a knowledgeable & courteous service whilst offering high quality merchandise.”

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Posted 8 years ago

“By being so damn good at making me happy ;) Perfect curation, quick shipping to us. Bummed you stopped the free us shipping tho!”

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Posted 8 years ago

“Product exactly as shown online. Deluvery quick and exactly when promised.”

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Posted 8 years ago

“The product was excellent quality in terms of look feel and design. It arrived promptly.”

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Posted 8 years ago

“good price quick delivery”

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Posted 8 years ago

“Gorgeous product beautifully packaged which was delivered through excellent courier service.Great customer experience all round, thanks.”

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Posted 8 years ago

“The scarf is beautiful and my daughter loves it. It's a shame that the security tag has been left on. Hopefully we can figure out how to remove it.”

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Posted 8 years ago

“Friendly emails and beautiful packaging.”

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Posted 8 years ago

“Delivered Xmas Eve even though it was not promised”

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Posted 8 years ago

“Gift card arrived, tortuous delivery, offered delivery to local pick up point, then this was changed without effective communication, then we missed 2 imposed delivery times. And what was the request for the recipient name? An odd experience.”

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Posted 8 years ago

“Excellent speedy service”

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Posted 8 years ago

“Thank you for your fast delivery and a great product!”

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Posted 8 years ago

Goodhood is rated 4.5 based on 2,314 reviews