Login
Start Free Trial Are you a business?? Click Here

Goodhood Reviews

4.5 Rating 2,282 Reviews
87 %
of reviewers recommend Goodhood
4.5
Based on 2,282 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fast delivery, products look good, they are Christmas presents so can't comment on them at the moment.
Helpful Report
Posted 7 years ago
I love the gift wrap you use on the presents i have purchased! Also the swiftness of arrival was perfect!
Helpful Report
Posted 7 years ago
Excellent product. Well priced. Beautifully presented. Trendy. And, incredibly efficient service & prompt delivery.
Helpful Report
Posted 7 years ago
Thought the package had been lost. It was coming to Paris and the post likes losing stuff. It was not lost. the people at GH were super cool about tracking it down and... I freakin' love what I bought! Merci Beaucoup
Helpful Report
Posted 7 years ago
Prompt delivery, well packaged, great range.
Helpful Report
Posted 7 years ago
Website is super easy to navigate. Postage is fast, packaging is lovely. The simplicity of the shopping process is refreshing.
Helpful Report
Posted 7 years ago
Thank you service was great and delivery quick my hooks look amazing in the nursery for the plus one soon to arrive, due date on the 01/01/2017
Helpful Report
Posted 7 years ago
Good selection of goods
Helpful Report
Posted 7 years ago
Thank you! Merry Christmas and Happy New Year!
Helpful Report
Posted 7 years ago
Excellent customer service and arrived ahead of schedule which was great as it was a gift
Helpful Report
Posted 7 years ago
Great website design. Simple purchasing process. Super collab products... Nice one!
Helpful Report
Posted 7 years ago
Quick delivery - easy purchase
Helpful Report
Posted 7 years ago
Delivery was perfect
Helpful Report
Posted 7 years ago
I found the website was very well organized and browsed the collections for over an hour, enjoying the varied products. Purchasing items was easy and we'll thought out. I didn't select the gift wrapped option, but was pleasantly surprised when the items arrived neatly and safely packaged in branded and illustrated plastic wrapping within the box. The items purchased were intended as gifts for others so the evident care with which the parcel was packaged is appreciated. The Goodhood sticker was a lovely addition to the package and a kind gift. My parcel even arrived earlier than promised. Fantastic service throughout. Excited for my next purchase, have already recommended Goodhood to friends.
Helpful Report
Posted 7 years ago
First, you have a great selection of brands and items. You're really easy to communicate with (via mail as I'm in France), fast answers and shipping and also a great attention to the way purchases are packaged. Lately, I bought a rug that sold out and you immediately sent me a mail after payment with a cool choice of other rugs. Nothing else to say, really nice job!
Helpful Report
Posted 7 years ago
Replied speedily to my delivery enquiry, just as well as never heard from courier company! Awesome stock, like study cons colab scored online, which I havent seen anywhere else
Helpful Report
Posted 7 years ago
hassle free, kind and caring as always. Looking at the stock they carry alone tells you what the GH vibe is all about. don't plan on going elsewhere anytime soon.
Helpful Report
Posted 7 years ago
Sick selection, decent prices, good service
Helpful Report
Posted 7 years ago
Order was well packaged, came very quickly and was exactly what I wanted. Highly recommend Goodhood store!
Helpful Report
Posted 7 years ago
Perfect service in every way
Helpful Report
Posted 7 years ago
Goodhood is rated 4.5 based on 2,282 reviews