Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,314 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Goodhood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ll be back!!!! And to visit the real store in London xx”

Helpful Report

Posted 6 years ago

“Excellent delivery time, updates and packaging.”

Helpful Report

Posted 6 years ago

“Ive not recieved the shoe since my order. There were no updates whatsoever from the store.”

Helpful Report

Posted 6 years ago

“An excellent item and exactly the reason I buy from Goodhood, just a quick browse can result in a must have purchase. The blanket itself is something unique and of the quality you expect from Stüssy. Naturally the service received was second to none and the main reason I always go back to Goodhood.”

Helpful Report

Posted 6 years ago

“Shame there isn't a more reasonable postage option for low priced items. Incense seemed to have lost its scent- perhaps its been in the shop for a while. Bit disappointed.”

Helpful Report

Posted 6 years ago

“I have always manage get highly soughted shoes from goodhood ans receieved delivery next day. the only thing i would say is that you announced to release off white nike converse chuck at midnight but you didnt release when you promised and I was awake for 2 hrs waiting and then you suddenly released the product at 6 am that was a bit naughty of you. (I really was loooking forward to try and purchase nike off white converse chucks but was disappointed )”

Helpful Report

Posted 6 years ago

“Excellent range of products, lightspeed shipping to Germany. Love the store!”

Helpful Report

Posted 6 years ago

“Great choice of products always have a look to see what’s new this was my first time ordering and it was a great experience and delivery was quick”

Helpful Report

Posted 6 years ago

“Goodhood consistently take in the best stock from some of my favourite brands. Returns are incredibly easy to do, even if i'm unsure on a specific item I can return it problem free if i'm not happy”

Helpful Report

Posted 6 years ago

“Quick delivery, great product. Wish I lived closer to London to shop in store.”

Helpful Report

Posted 6 years ago

“Love the store!”

Helpful Report

Posted 6 years ago

“Super quick shipping to Switzerland!”

Helpful Report

Posted 6 years ago

“Excellent service, as always”

Helpful Report

Posted 6 years ago

“Efficient”

Helpful Report

Posted 6 years ago

“Beautifully gift wrapped”

Helpful Report

Posted 6 years ago

“Great service and great ymc jacket bought”

Helpful Report

Posted 6 years ago

“Very good experience! Smooth transaction, fast delivery, item as described! Happy, will return as a customer”

Helpful Report

Posted 6 years ago

“Items arrived on time however, I was expecting the items in their own box. It was a bit dissapoiting as it was a present...”

Helpful Report

Posted 6 years ago

“So chuffed with the value for money! Been looking everywhere for a pair of these shoes and Goodhood saved my life!”

Helpful Report

Posted 6 years ago

“Not a fan of their courier provider but everything else was really good”

Helpful Report

Posted 6 years ago

Goodhood is rated 4.5 based on 2,314 reviews