Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“I have been shopping here for Years. The best retailer in London.”

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Posted 8 months ago

“Very efficient service, my trainers came quickly which is great. I’ll definitely order again”

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Posted 8 months ago

“Great store, service and editorial!”

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Posted 8 months ago

“Was really impressed with their packaging. It made it feel very personal. The thank you card was a nice touch.”

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Posted 8 months ago

“Great service, easy to shop and great offer. If I lived closer I’d be a poor man!”

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Posted 8 months ago

“Marvelous store and cant fault customer service , I have and would recommend to friends. Long live the independants”

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Posted 8 months ago

“Great service as always!”

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Posted 8 months ago

“I ordered something pretty expensive and no one thought it was a good idea to let me know there was an issue with my order until I decided to email 2 weeks later asking for an update. Turned out the item I purchased wasn’t actually in stock, but they decided to take my money and not say anything. I’d expect this from a big company, not a small one of 40 staff.”

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Posted 8 months ago

“My son LOVES his Goodhood sweatshirt - its GREAT quality and a perfect fit and arrived in good time. Recommend this brand.”

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Posted 8 months ago

“Super easy purchase & item was perfect! Thanks so much :))”

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Posted 8 months ago

“Fantastic selection of contemporary streetwear brands of exceptional quality. Really speedy delivery too!”

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Posted 8 months ago

“In short .. the curation of the buy for the store is excellent and considered, the staff are on point and knowledgable as they are equally representative of the culture created by and within Goodhood .. banter is on point the security guard is a legend .. nailed it”

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Posted 8 months ago

“Hi I regularly buy stuff from Goodhood - the service is always great- arrives quickly and if I ask any questions always get a quick answer. I use Goodhood because the range of clothes ( and other stuff) is fantastic , great choices of brands and often have one off colab items.”

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Posted 8 months ago

“All items come without dust bags.”

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Posted 8 months ago

“Excellent store. Highly recommended.”

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Posted 8 months ago

“As always good service from the goodhood team been shopping with them for a while as well as popping into their store in shoreditch nice set up and good people. But someone i have to mention is the customer service lad Ethan. Such an absolute gent whenever i have reached out especially over the christmas period so helpful. Thank you Ethan!”

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Posted 8 months ago

“Great customer service when I realised I’d made a mistake with shipping details. Arrived on time. Love the product. Shout out Goodhood!!”

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Posted 8 months ago

“Very well costumer service especialy to Ethan and Hatice for helping lost parcel.. Thank You much appreciate!”

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Posted 9 months ago

“All good, shirt arrived in good time and was well packaged.”

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Posted 9 months ago

“Very good, can’t complain”

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Posted 9 months ago

Goodhood is rated 4.5 based on 2,269 reviews