Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,278 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,278 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service would recommend highly”

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Posted 4 years ago

“Great stuff good hood :-)”

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Posted 4 years ago

“Very good product and for overseas shipping I was quite impressed. The Vans X GoodHood were great and fit TTS for any Vans I have ever had.”

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Posted 4 years ago

“Great product, great service”

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Posted 4 years ago

“The product was 10/10 quality. Love Goodhood!”

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Posted 4 years ago

“Another unique experience that is different from End and Mr Porter. Thank you GH!”

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Posted 5 years ago

“Excellent and quick service. Returns are also dealt with promptly.”

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Posted 5 years ago

“Excellent customer service and fast shipping!”

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Posted 5 years ago

“Fantastic product and prompt delivery. I've ordered from them multiple times now and have had absolutely no issues. Always very happy with their service.”

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Posted 5 years ago

“I was really happy with the communication and service from Goodhood. The item I purchased was really good. The delivery was really good. 10 out 10.”

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Posted 5 years ago

“On point.”

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Posted 5 years ago

“good～～～～～～～～～”

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Posted 5 years ago

“goodgoodgoodgoodgoodgood”

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Posted 5 years ago

“Unfortunately the shoes didn’t fit and just a word of caution to anyone buying from the states, it was over $40 for return shipping as goodhood would not provide a return label after many requests.”

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Posted 5 years ago

Hi Chris, Thanks for your feedback. Unfortunately we don't offer a free returns service at this time. Apologies for any misunderstanding in that regard. Thanks and kind regards, Goodhood

Posted 4 years ago

Hi Chris, Thanks for your feedback. We're sorry that you did not find this information on our returns policy more readily available before making your purchase. Apologies for any inconvenience caused. Thanks and kind regards, Goodhood

Posted 4 years ago

“Thanks you for my 1st win, I hope I can have better ones next time”

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Posted 5 years ago

“Very Goodhood ;)”

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Posted 5 years ago

“Would of liked the item to be shipped out quicker, took 3 extra days wait to be shipped”

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Posted 5 years ago

“Overall it is a very good shopping platform”

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Posted 5 years ago

“Excellent quick service,will buy from Good good again.”

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Posted 5 years ago

“Very efficient and love my jeans - thanks!”

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Posted 5 years ago

Goodhood is rated 4.5 based on 2,278 reviews