Login
Start Free Trial Are you a business?? Click Here

Goodhood Reviews

4.5 Rating 2,314 Reviews
87 %
of reviewers recommend Goodhood
4.5
Based on 2,314 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
I purchased 2 different spice mills and had 2 speperate emails to Andy I was overwhelmed by the apples of communication and also the action taken. I love Goodhood, I'd recommend Goodhood and I'd be more than happy to use them again. I work in a design store and feel customer satisfaction and service at the top of the list and Goodhood and Andy have surpassed themselves. Thanks Guys.
Helpful Report
Posted 7 years ago
Hi Leanne, thanks for the great feedback! We'll let Andy know how pleased you were with the service.
Posted 7 years ago
Good communications about order. Order received quickly
Helpful Report
Posted 7 years ago
I was disappointed with how the item was packaged. It was a wide legged pair of trousers made out of thick material and it was stuffed into a small plastic bag. This meant it was extremely creased and due to the nature of the fabric, I had to go and get it professionally steamed. I expected it to come in a box and folded with tissue paper, or at least a bag big enough to prevent the creases. This meant I couldn't wear it for the occasion I had bought it for. Overall, I am quite disappointed that the item arrived in such poor condition, as this could have been prevent if it was properly packaged!
Helpful Report
Posted 7 years ago
Hi Jessica, we're really sorry that you were disappointed with the way that your item was packaged - we usually have great feedback on our packaging and regret that that standards might have slipped below what is usually expected. We'll certainly communicate to the team involved to make sure that it doesn't happen again and do hope you will continue to shop with us, your custom is very much appreciated :-)
Posted 7 years ago
Lightning fast order confirmation and excellent communication, ordered on one day and received the following morning. Perfect.
Helpful Report
Posted 7 years ago
Fantastic, easy transaction and received item to australia very quickly
Helpful Report
Posted 7 years ago
Quick shipping, easy to buy through the website comparing to other online shops. Really rate Goodhood so much.
Helpful Report
Posted 7 years ago
This is pretty awesome store ever in world!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful Report
Posted 7 years ago
As always get service and product from Goodhood :)
Helpful Report
Posted 7 years ago
The service was very efficient and well packaged!
Helpful Report
Posted 7 years ago
Quick shipping, it would be great if the shoes can be shipped double box. Thanks for the free stickers and mag.
Helpful Report
Posted 7 years ago
Super easy online service. Very fast delivery time.
Helpful Report
Posted 7 years ago
I really wanted these Vans, and I couldn't find it anywhere else until I came across Goodhood Store. At first I was worried, but when I e-mailed the customer service they replied promptly and assured they me. Surprisingly the shoe made it to me in less than a week. And now I am enjoying dem' shoes. Thanks Goodhood Store
Helpful Report
Posted 7 years ago
good selection! fast shipping!
Helpful Report
Posted 7 years ago
Fast delivery. Nice Sticker. Great item
Helpful Report
Posted 7 years ago
Very good prices and shipping fast
Helpful Report
Posted 7 years ago
I love the complimentary stickers and the service is outstanding!
Helpful Report
Posted 7 years ago
Thank you goodhood! All the best!
Helpful Report
Posted 7 years ago
fast shipping, good packaging.
Helpful Report
Posted 7 years ago
..........................................
Helpful Report
Posted 7 years ago
excellent service and no over indulgent packing!
Helpful Report
Posted 7 years ago
Goodhood is rated 4.5 based on 2,314 reviews