Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,281 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“deleveried good”

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Posted 7 years ago

“MY FAV SHOP EVER. CANT WAIT TO BE BACK IN LONDON!”

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Posted 7 years ago

“Crazy prices on shipping which did not arrive on the date expected. With that being said I was very happy with the product.”

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Posted 7 years ago

Hi Chris. Very sorry to hear about the delays with your shipping. Please could you email webstore@goodhood.co.uk and they will take a look into re-imbursing your shipping costs as a good will gesture. Best, Goodhood.

Posted 7 years ago

“Good Product”

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Posted 7 years ago

“The only place I could find pillar candles made from stearin. Excellent value and prompt delivery, I will definitely use you again ! Thanks”

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Posted 7 years ago

“From start to finish, it was an easy process. They even allowed me to change my address after purchase and were helpful throughout.”

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Posted 7 years ago

“Very helpful with exchange. Thanks”

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Posted 7 years ago

“Great selection of quality fashion Efficient service”

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Posted 7 years ago

“Very happy”

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Posted 7 years ago

“Speedy delivery, excellent customer service. Will definitely be shopping with you guys again”

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Posted 7 years ago

“great curated selection, quick shipping - will definitely buy again!”

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Posted 7 years ago

“Dress arrived fast but to big. Sent dress back waiting for refund. ? Good service on receiving dresss”

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Posted 7 years ago

“Great products. Delivered when promised.”

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Posted 7 years ago

“Speedy service, great product and an altogether perfect experience”

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Posted 7 years ago

“Nice packaging. Shipping was a too expensive”

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Posted 7 years ago

“sleek, sharp and highly stylish in every way , no problems at all - will definately be buying again”

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Posted 7 years ago

“Quick and efficient.”

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Posted 7 years ago

“The gold CDG wallet is almost out of stock everywhere. I was thrilled to find it on Goodhood's website. Swift delivery. Good delivery options with DPD if you aren't in. All round very happy.”

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Posted 7 years ago

“Speedy efficient delivery!”

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Posted 7 years ago

“Good, quick service.”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,281 reviews