Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“Great online service good well packaged and arrived on time”

Helpful Report

Posted 5 months ago

“Ridiculous returns policy, completely out of step with competitors.”

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Posted 5 months ago

“Dope store,service and smooth transaction”

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Posted 5 months ago

“They were quite poor at helping with my enquiry. I actually asked them twice to speak to the store but as it was not an online purchase as they stated, they could not help. I had to understand that they could not be bothered at giving them a call to find out. There is no number so this is the only way I could reach them out and I do not live close to the store. Sad”

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Posted 5 months ago

“One of the best clothing and homeware stores in London. Goodhood has been a favourite of mine since it opened, the staff are helpful and friendly, the stock and styling are always spot on, and the ambience or vibe in the store is extremely welcoming and inspiring. If you're a London local it should be one of your go-tos and if you're visiting the city it's a must check out.”

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Posted 5 months ago

“Great online selection. Excellent customer service.”

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Posted 5 months ago

“Great shop full of well curated selects and friendly staff.”

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Posted 5 months ago

“The best , most simple and comfortable pockets shirt 👕 😁😁”

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Posted 5 months ago

“Goodhood has a beautiful and curated mix of beautiful streetwear and homeware. Highly recommend!”

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Posted 5 months ago

“Binolla is a great broker, realiable and trustworth. They offer multiple options for trading. There's no delay and they very fast to deposit and pay. They are very serious about fair trade and the support is awsome. They'll answer you in a second. Great place to have a trading experience safe, fair and profitable.””

Helpful Report

Posted 6 months ago

“Delivery took 9 days and you charged me £7 for this. When I noticed that the trainers were too small I wanted to return them however it would have cost me another £7, so because I live in east London I asked customer service whether I could return them in store to save me the £7. You guys said “of course”. I returned them to the store, only to get charged again £7 for postal service. Terrible service! Won’t be ordering online again.”

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Posted 6 months ago

“Brilliant clothes, well priced and turn up quickly. What more can a man ask for. love this shop x”

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Posted 6 months ago

“I found what I wanted at a better price than anywhere else, plus the communication was great and delivery quick. Thanks!”

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Posted 6 months ago

“I order quite a lot and love the stuff!! But a lot takes ages to arrive or I end up with a fedund. If they had their stock as efficient as their emails it would be amazing. I must receive two emails a day. Annoying”

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Posted 6 months ago

“Wide range of goods, very friendly staff”

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Posted 6 months ago

“Quick delivery, good price. Always a good experience”

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Posted 6 months ago

“There are a lot of good products”

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Posted 6 months ago

“Great product, great packaging”

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Posted 6 months ago

“Product condition, delivery, and price were all satisfactory.”

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Posted 6 months ago

“Really good service, kept me in the loop with the order .super fast delivery And goods arrived well packaged. Many thanks”

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Posted 6 months ago

Goodhood is rated 4.5 based on 2,269 reviews