Goodhood Reviews

Name: Goodhood
Rating: 4.52

4.5 Rating 2,269 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

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“I love Goodhood. I think it’s worth supporting companies of this type in this day and age. Namely those that put genuine culture and creativity above piling high and selling cheap. Support Independents!! Goodhood service in always top notch and if ever i have had a problem a simple email has sorted me out! Respect!”

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Posted 1 year ago

“This is my favorite local shop, great clothes and home stuff and lovely staff”

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Posted 1 year ago

“Amazing selection of brands and great customer service!”

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Posted 1 year ago

“My in store purchase was fine but the member of staff said he would arrange for a pair of shoes that were in the warehouse but not in store to be sent to the store so I could pick them up. I never heard from him again.”

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Posted 1 year ago

“Purchase from Goodhood ALL THE TIME. These guys never fail. Great range, quality always good and delivery is super fast. Can’t recommend them enough.”

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Posted 1 year ago

“Came on time ! Great store”

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Posted 1 year ago

“Single best store out there, Thank u Goodhood”

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Posted 1 year ago

“Reliable and efficient service and great products!”

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Posted 1 year ago

“I emailed GH about my gift card had expiring. I didnt even know they expired. I would’ve of spent it earlier if I knew And it was only by a couple of weeks. The kind person at customer services extended the validation on the gift card and I spent it straight away.”

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Posted 1 year ago

“Excellent and always dope”

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Posted 1 year ago

“Shop at Goodhood often - lots of good items and a great sale!”

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Posted 1 year ago

“Favourite online and in person store for clothes & homewares ! Love ya Goodhood 🫶”

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Posted 1 year ago

“Hello 👋🏽 long-time customer Keane here. I really love the service - keep doing what you do! I buy most of my clothes from you. A few bits of feedback: - I feel like I should be able to use more of my points and get access to more benefits. I've got 3.8k points but all I can use is a £5 voucher... - would love to see a wider range of hats / accessories (bandanas / bigger necklaces would be cool) - collabs with local designers in the remake scene would be awesome - more local designers featured in-store and on the site - really poor online customer service (waited 1 week with no response then had to visit the store) when an item wasn't included in a package last year Also happy to chat more in the future, I work at Mixcloud and run their insight/research operation and would love to help Thanks, Keane”

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Posted 1 year ago

“Arrived pronto products all marvellous love goodhoodx”

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Posted 1 year ago

“Vey professional and helpful. Thanks!”

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Posted 1 year ago

“Wish I still lived in your Hood,but now I'm in Scotland I love that the website and service still feel local, friendly, and curated brilliantly. Whatever you feature, I know you've sourced the best version, and I've got Goodhood from 10-12 years ago that still beats the rest.”

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Posted 1 year ago

“The best of the best”

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Posted 1 year ago

“I love Goodhood I’ve ordered online Been to the shop Great place, great products, great people.”

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Posted 1 year ago

“Have great products at good prices. Delivery very quick, will buy from again.”

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Posted 1 year ago

“Love Goodhood!”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,269 reviews