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Goodhood Reviews

4.5 Rating 2,279 Reviews
87 %
of reviewers recommend Goodhood
4.5
Based on 2,279 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
Excellent service, as always
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Posted 6 years ago
Efficient
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Posted 6 years ago
Beautifully gift wrapped
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Posted 6 years ago
Great service and great ymc jacket bought
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Posted 6 years ago
Very good experience! Smooth transaction, fast delivery, item as described! Happy, will return as a customer
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Posted 6 years ago
Items arrived on time however, I was expecting the items in their own box. It was a bit dissapoiting as it was a present...
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Posted 6 years ago
So chuffed with the value for money! Been looking everywhere for a pair of these shoes and Goodhood saved my life!
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Posted 6 years ago
Not a fan of their courier provider but everything else was really good
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Posted 6 years ago
Needed this hat and found it all the way on the other side of the World (London) as I'm in Australia. 8 days later its on my door step and on my head. How goods that!
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Posted 6 years ago
Fast shipping. Great. Large is goddamn large doe
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Posted 6 years ago
Product and online staff were excellent the only thing that let you down is the charge for return delivery which would mean a incorrect size would cost £12 with delevery and return . Many thanks
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Posted 6 years ago
Hi ordered up Converse for my son. Lovely to buy from Goodhood, seems more special than regular shoe shops. Thought I had sorted out click and collect, as I was keen to have an excuse to go visit Goodhood. but sadly must have messed up and ended up with home delivery. Shoes worked out well, after all, well Converse are Converse.
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Posted 6 years ago
Great, arrived super quick as well!
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Posted 6 years ago
Very good site to use and easy to navigate. Delivery was spot on with well wrapped packaging. Would definitely use again! Recommended Product came in perfect condition no problems at all.
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Posted 6 years ago
Amazing store, one of the great ones!
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Posted 6 years ago
Really pleased with the communication, ease of checking out and then on top of this the packaging the trainers arrived in was one of the best! I would definitely recommend GoodHood to anyone. I look forward to checking out the store too one day.
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Posted 6 years ago
Just love Goodhood. The edits are always amazing and inspiring. Keep on it.
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Posted 6 years ago
I shop on Goodhood pretty often and LOVE it, just wish there was a store up north, either that or I gotta move down south!
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Posted 6 years ago
Emailed a query regarding shipping my item and they never got back to me. The item was delivered quickly though and packaged well.
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Posted 6 years ago
great store! their website actually works for hottest sneaker releases! super quick delivery too! would recommend this store 100%
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Posted 6 years ago
Goodhood is rated 4.5 based on 2,279 reviews